Banquet Server

Hotel Elkhart, Tapestry Collection by Hilton; Elkhart (IN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Hotel discounts

Staff meals

Professional development

Job summary

First Hospitality is seeking staff for Hotel Elkhart, Tapestry Collection by Hilton in Elkhart, IN. Join our team to deliver genuine hospitality at a boutique downtown property with on-site dining and event services.

You will set up and service banquet operations, maintain cleanliness, and ensure guest satisfaction through attentive, empathetic service. Ideal candidates are able to stand for long periods, lift up to 30 pounds, and work mornings, evenings, weekends, or holidays.

Qualifications

• Customer service-oriented with guest focus.
• Ability to lift up to 30 pounds and stand for long periods.
• Willing to work mornings, evenings, weekends and holidays.

Responsibilities

• Set up tables and events including chairs, dance floors, silver and china.
• Service food, coffee, water and other beverages.
• Clear tables and remove dishes, glassware and silverware.
• Clean banquet and dining rooms during and after service.
• Provide attentive, empathetic guest service and resolve issues.

Skills

Guest service

Teamwork

Flexible schedule

Communication

Job description

Hotel Elkhart, Tapestry Collection by Hilton

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

What you'll be doing...

• Set up tables and events including chairs, dance floors, silver and china
• Service food, coffee, water and other beverages
• Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
• Clean banquet and dining rooms during and after the dining experience
• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
• Performs other duties as required to provide genuine hospitality
• Sets tables in accordance with hotel standards
• Prepares order for presentation to guest
• Serves food, coffee, water and other beverages; refills beverages as needed
• Clears tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
• Cleans banquet room and banquet kitchen area during and after banquet functions

You should be able to...

• Stand and walk for hours at a time.
• Work flexible work schedules including morning, evenings, weekends and holidays.
• Lift up to 30 pounds occasionally.
• Requires grasping, writing, standing, sitting, walking, bending, listening and hearing ability and visual acuity

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Hotel Elkhart, Tapestry Collection by Hilton

Hotel with 93 Rooms

A One-Of-A-Kind Stay In Historic Elkhart

We're a full-service boutique hotel in downtown Elkhart, within one block of museums and the Lerner Theatre. Enjoy local cuisine at our onsite restaurants and the view from our rooftop bar. Elkhart River Greenway Trail, riverfront parks, and Wellfield Botanic Gardens are less than one mile from us. The University of Notre Dame is 30 minutes away.