HOTEL HOUSEKEEPER

Town Pump Company; Coeur d'Alene (ID); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(K)

Health, Dental and Vision Insurance

Health Savings

Flex Spending Accounts

Paid time off

Education reimbursement

Job summary

Town Pump Hotel Group is seeking a motivated Hotel Housekeeper to model our mission of Genuine Hospitality from genuine people, committed to providing comfort and service. You will clean guest rooms and common areas to brand standards within specified timeframes and support overall operations.

The role requires completing training, maintaining security of master keys, reporting room conditions, and contributing across departments as needed.

Qualifications

• Knowledge of general housekeeping and recordkeeping.
• Ability to comprehend oral and written instructions, correspondence, and memos.
• Ability to communicate in a courteous, professional manner with teammates, management, and guests.

Responsibilities

• perform duties to ensure guest rooms and common areas are cleaned, ensure the best possible experience for each guest, to Town Pump and brand operational standards within specified time frames per guest type.
• complete all required company and brand specific training and/or certifications in a timely manner, prepare housekeeping cart upon arrival and at shift closing daily, always follow Town Pump’s grooming and appearance guidelines and wear uniform and name tag while on shift.
• use and update room assignment clipboard, sign-out and sign-in master room keys daily. Ensure master keys are always secure (attached to self) and never loaned to anyone or taken off the property.
• report room condition and status to head housekeeper and/or front desk, clean guest rooms to Town Pump/Brand and time standards, perform self-inspections of assigned rooms and areas to ensure standards are met, be required to perform duties in other departments, as needed such as folding laundry, cleaning the lobby, etc.
• maintain a strong work ethic, display a high degree of pride and integrity in job performance, comply with Town Pump expectations for confidentiality of guest and company information, communicate in a courteous, professional manner with teammates, management, and guests.
• have knowledge of general housekeeping and recordkeeping, ability to comprehend oral and written instructions, correspondence, and memos.

Job description

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Housekeeper that will model our mission statement “Genuine Hospitality from genuine people committed to providing comfort and service.” Town Pump is a growing company, with ever increasing opportunities for career growth.

As a Hotel Housekeeper, You Will

• perform duties to ensure guest rooms and common areas are cleaned, ensure the best possible experience for each guest, to Town Pump and brand operational standards within specified time frames per guest type.
• complete all required company and brand specific training and/or certifications in a timely manner, prepare housekeeping cart upon arrival and at shift closing daily, always follow Town Pump’s grooming and appearance guidelines and wear uniform and name tag while on shift.
• use and update room assignment clipboard, sign-out and sign-in master room keys daily. Ensure master keys are always secure (attached to self) and never loaned to anyone or taken off the property.
• report room condition and status to head housekeeper and/or front desk, clean guest rooms to Town Pump/Brand and time standards, perform self-inspections of assigned rooms and areas to ensure standards are met, be required to perform duties in other departments, as needed such as folding laundry, cleaning the lobby, etc.
• maintain a strong work ethic, display a high degree of pride and integrity in job performance, comply with Town Pump expectations for confidentiality of guest and company information, communicate in a courteous, professional manner with teammates, management, and guests.
• have knowledge of general housekeeping and recordkeeping, ability to comprehend oral and written instructions, correspondence, and memos.

Physical Demands

• While performing the duties of this job, the employee must frequently lift and/or carry up to 15-20 pounds and occasionally lift and/or carry up to 50 pounds.
• While performing the duties of this job, the employee must be able to communicate.
• While performing the duties of this job, the employee must be able to be physically mobile in the work environment.

Environmental Demands

• The ability to work in an open environment with frequent interruptions and guest interactions.
• The ability to tolerate cleaning solutions on a regular basis.

Town Pump offers many outstanding benefits including:

• 401(K)
• Health, Dental and Vision Insurance
• Health Savings
• Flex Spending Accounts
• paid time off
• education reimbursement benefits

Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.

This position has an initial 365 day (1 year) probationary period.

Disclaimer: The list of requirements, duties and responsibilities is not exhaustive but is the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change, (for example, in the event of emergencies, or changes in personnel, workload, or technical development).