Hotel Guest Services Pro – Public Areas

Maple Tree Inn of Silicon Valley; Sunnyvale (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Maple Tree Inn of Silicon Valley is seeking a friendly houseperson to ensure guests have a wonderful stay. The role requires a year of housekeeping or houseperson experience and a strong commitment to extraordinary service.

The position involves cleaning public areas (lobbies, hallways, meeting rooms) and quickly delivering items guests request, such as amenities and bedding. You will work with housekeeping managers on special tasks to maintain the high guest experience.

Qualifications

• At least one year of housekeeping or houseperson experience.
• Strong commitment to providing outstanding customer service.
• Exceptional people skills and a courteous demeanor.

Responsibilities

• Keep hotel public areas clean, including hallways, meeting rooms, and lobbies.
• Deliver guest-requested items such as amenities, rollaway beds, cribs, bedding.
• Assist housekeeping managers with any specially assigned tasks.

Skills

People skills

Customer service

Hospitality experience

Job description

Maple Tree Inn of Silicon Valley is seeking a friendly houseperson to ensure guests have a wonderful stay. The role requires a year of housekeeping or houseperson experience and a strong commitment to extraordinary service.

The position involves cleaning public areas (lobbies, hallways, meeting rooms) and quickly delivering items guests request, such as amenities and bedding. You will work with housekeeping managers on special tasks to maintain the high guest experience.