Hotel Guest Services Front Desk

Blue Sky Hospitality Solutions; Windsor Locks (CT); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive pay

Employee discounts at Marriott Hotels

Opportunities for career growth

Friendly team environment

Job summary

Blue Sky Hospitality Solutions seeks a part time hotel guest service representative at the Fairfield by Marriott Inn & Suites Hartford Airport in Windsor Locks, CT. The ideal candidate will greet guests, manage check-ins and check-outs, and uphold service standards. Requires a high school diploma, prior hotel experience (preferred at Marriott), and strong communication skills. Join a supportive team and enjoy competitive pay, employee discounts, and growth opportunities.

Qualifications

• Previous hotel experience is required, prior Marriott experience preferred.
• Strong communication and interpersonal skills necessary.
• Flexibility to work mornings, evenings, weekends, and holidays.

Responsibilities

• Greet guests with professionalism upon arrival.
• Perform check-in and check-out procedures efficiently.
• Manage room assignments, keys, and reservations.

Skills

Communication skills

Interpersonal skills

Multitasking

Calm under pressure

Familiarity with hotel PMS systems

Education

High school diploma or equivalent

Job description

About Us

At the Fairfield by Marriott Inn & Suites Hartford Airport in Windsor Locks, CT, we pride ourselves on creating a warm and welcoming atmosphere for every guest who walks through our doors. Whether they’re here for business or leisure, we believe exceptional service starts at the front desk — and that’s where you come in.

Position Summary

This is a part time position, we are currently seeking someone with open availability who can work Friday’s third shift, 11PM-7AM in addition to first or second shift a couple days a week.

As a hotel guest service representative, you’ll be the first point of contact for our guests. You’ll handle check-ins and check-outs, respond to guest inquiries, and ensure each stay is smooth, memorable, and aligned with our brand’s service standards.

Key Responsibilities

• Greet guests with warmth and professionalism upon arrival
• Perform check-in and check-out procedures efficiently
• Manage room assignments, keys, and reservations
• Handle guest requests, questions, and concerns promptly
• Process payments accurately (cash, credit cards, etc.)
• Coordinate with housekeeping and maintenance teams
• Maintain a clean and organized front desk area
• Uphold hotel security and confidentiality standards
• Assist with concierge tasks and local recommendations

Qualifications

• Previous Hotel experience is required- Prior Marriott experience is preferred.
• High school diploma or equivalent required
• Strong communication and interpersonal skills
• Ability to multitask and remain calm under pressure
• Familiarity with hotel PMS systems required
• Flexibility to work mornings, evenings, weekends, and holidays
• Professional appearance and attitude

Why Join Us?

• Competitive pay
• Employee discounts at Marriott Hotels
• Opportunities for career growth and advancement
• Friendly and supportive team environment