Hotel Group Coordinator - GVR

Station Casinos LLC.; Henderson (NV); Hybrid; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Station Casinos LLC. is seeking a hotel administration professional to manage billing for group blocks and rooming lists. You will input group blocks, delegate lists, and profiles, and ensure charges align with reservations.

Daily coordination with Sales and Catering teams is essential to organize arrival and departure information. The role requires strong communication, impeccable organization, and at least one year of hotel administration experience.

Qualifikationen

• Knowledge of hotel administration processes.
• Strong communication with guests, team members and management.
• Ability to organize, document and verify billing and group information.

Aufgaben

• Input group blocks and rooming lists to set up and maintain billing.
• Input delegate lists for group blocks in LMS.
• Set up profiles for individual delegates and group master accounts; ensure charges match reservations.
• Maintain communication with Meeting Planners and coordinate changes as requested.
• Process billing, pull backing up information, verify postings and route to Accounting.
• Research and resolve disputes from Meeting Planners.

Kenntnisse

Communication

Organization

Detail oriented

Team collaboration

Tools

AS400

Delphi FDC

Passkey

Jobbeschreibung

Self-motivated, outgoing person with excellent communication and organizational skills. Responsibilities include inputting group blocks and rooming lists to set up and maintain billing. Input delegate lists for group block in LMS. Block specific group needs. Set up profiles for individual delegate and group master accounts. Establish and maintain communication with Meeting Planners and make necessary changes requested. Fax and email updated copy of rooming lists. Determine rooming list for delegates, assign and maintain accordingly charges to master accounts. Insure billing profiles match reservations. Communicate daily with Sales and Catering departments regarding specific tasks needed to organize group information on arrival and/or departure.Responsible for billing, pulling back up information, verifying postings, creating manual receipts, and directing billing to the Accounting department. Responsible for handling disputes, determining accurate charges, and researching disputes from Meeting Planners.

Qualifications:

Ability to communicate effectively with Guest, Team Members and Management. Friendly, outgoing personality. Excellent communication skills. Well organized and detail oriented. Must have knowledge of AS400, Delphi FDC and Passkey.Minimum one year hotel administration experience.