Hotel General Manager - PTO, 401k & Sundays Off

InTown Suites; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Easy to follow training programs & on-

Health, dental, vision, life and disa

401k with company match

3 weeks of PTO

Sundays off

Weekly payroll

Career growth opportunities

Job summary

InTown Suites is seeking a General Manager to lead daily property operations at our Villa Park, IL location. You will oversee guest services, staff recruitment and training, office operations, and financial performance to ensure safety, cleanliness and guest satisfaction.

You will drive revenue through pricing strategies, monitor budgets, and coordinate maintenance with a focus on operational excellence and team leadership.

Qualifications

• Must possess a valid driver’s license, current auto insurance and a functioning automobile.
• Read, speak, write and understand English to interact with guests and staff.
• Ability to read, understand and interpret information in reports and internal hotel information.
• Sufficient mathematical skills to forecast room revenue, occupancy, and labor costs and balance a cash bank.
• General computer proficiency.
• Thorough knowledge of Front Office and related department operations and guest relations.
• Ability to communicate clearly and effectively across teams.
• Flexibility to work long hours and manage multiple activities under pressure.
• Ability to organize work and staff efforts and to solve guest/operational problems.

Responsibilities

• Recruit, interview and hire all property staff.
• Train, develop and support property staff.
• Oversee office operations, guest check-in/check-out, money handling, bookkeeping and payroll.
• Ensure exceptional guest service.
• Develop expertise in computer systems and software used at the property.
• Identify and manage maintenance and repair needs.
• Assess capital expenditure requirements and assist with projects.
• Monitor life/safety issues and inspections and report to Supervisor.
• Drive sales via revenue management and pricing recommendations.
• Meet budgets through P&L analysis and cost control; assist with annual budgets.
• Monitor competitors and market conditions; coordinate local marketing.
• Foster relationships with local government authorities.
• Assist in recruiting and training other General Managers.

Skills

Driver's license

English proficiency

Front office operations

Cash handling & payroll

Computer literacy

Guest service excellence

Staff training

Budgeting & cost control

Communication skills

Ability to work long hours

Team management

Problem solving

Education

High school diploma

Job description

InTown Suites is seeking a General Manager to lead daily property operations at our Villa Park, IL location. You will oversee guest services, staff recruitment and training, office operations, and financial performance to ensure safety, cleanliness and guest satisfaction.

You will drive revenue through pricing strategies, monitor budgets, and coordinate maintenance with a focus on operational excellence and team leadership.