Hotel General Manager: Operations & Growth Leader

Janko Hospitality, LLC; Milwaukee (WI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation package

Full benefits package

401K with matching

Hotel discounts worldwide

Growth opportunities

Job summary

Janko Hospitality, LLC seeks a General Manager for Hyatt Place Milwaukee/Downtown to lead hotel operations, guest service, and profitability. You will manage staff, ensure franchise standards, and drive Revenue Management while delivering a superior guest experience.

The role requires flexible hours, weekends, and holidays, with responsibility for safety, budgeting, and local regulatory compliance. A strong hospitality background and leadership mindset are essential.

Qualifications

• 3-5 years of General Manager experience preferred.
• Bachelor’s degree in hospitality management or business.
• Previous hotel brand experience and management skills preferred.
• Excellent communication, organizational and customer service skills.
• Enthusiastic, can-do attitude.

Responsibilities

• Maintain professional appearance and ensure certification for the role.
• Work flexible hours, including nights, weekends, and holidays, with 24/7 on-call support.
• Ensure compliance with franchise standards and local regulations.
• Manage HR policies, recruit, train, and develop staff while documenting HR activities.
• Handle payroll, staffing, and coaching/discipline of direct reports.
• Monitor service quality, inspect rooms, and address guest feedback.
• Oversee revenue management, pricing, and collaboration with Sales for group bookings.
• Manage hotel budgets and financial statements, and execute the annual hotel plan.
• Supervise capital expenditures, ensuring proper bidding and approvals.
• Ensure financial integrity through invoice review and accurate coding.
• Foster community relationships and represent the hotel in local events.

Skills

GM experience

Hospitality mgmt

Customer service

HR management

Revenue management

Education

Bachelor's degree in hospitality management or business

Job description

Janko Hospitality, LLC seeks a General Manager for Hyatt Place Milwaukee/Downtown to lead hotel operations, guest service, and profitability. You will manage staff, ensure franchise standards, and drive Revenue Management while delivering a superior guest experience.

The role requires flexible hours, weekends, and holidays, with responsibility for safety, budgeting, and local regulatory compliance. A strong hospitality background and leadership mindset are essential.