Hotel General Manager - Lead Guest Experience & Profit

Courtyard Savannah Downtown; Savannah (GA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Quarterly bonuses

Paid time off

Vacation reimbursement

Job summary

Peachtree Group Hospitality Management seeks a seasoned General Manager to lead Courtyard Savannah Downtown operations, driving guest satisfaction, team leadership, and solid financial performance. You will steward service culture, oversee departments, and align with brand standards to maximize profitability.

You will analyze financials, optimize revenues, and recruit top talent while building a collaborative local presence and ensuring payroll accuracy.

Qualifications

• Current/prior hotel general manager experience and/or 3+ years hotel rooms/operations and/or sales leadership experience within major brands (Hilton, Marriott, Hyatt, etc.).
• Ability to defuse distressed associates, guests resulting in the best outcome to the situation.
• Ability to learn systems technology.
• Displays a magnitude of professionalism, being your best-self.
• Excellent written, verbal and presentation skills a must.
• Hospitality certifications; CHA, CHRM, CHSP, a plus.

Responsibilities

• Provide leadership and strategic planning to all departments in support of our service culture to maximize operations and guest satisfaction.
• Champion brand and company reputation to exceed performance standards.
• Key contributor to financial forecasts and budgets.
• Analyze monthly P&L statements in collaboration with regional accounting and operations teams.
• Optimize revenues (room, F&B, etc.) to maximize profitability throughout the hotel.
• Establish a supportive team environment by providing training & development, coaching & counseling, and mentorship.
• Create an ambitious, fun, and loyal team, through effective retention techniques.
• Swiftly recruit top talent through internal and external creativity.
• Attend and contribute to weekly revenue meetings, hosted by the in-house regional revenue team.
• Responsible for reporting as required by company, brand and/or other requests.
• Be an active member within the local community, participating in external activities and events through volunteer work.
• Manage all hotel specific accounting duties including payroll adhering to timeliness and accuracy.

Skills

Leadership

Communication

Team building

Recruitment

Financial acumen

Problem solving

Education

CHA certification

CHRM

CHSP

Tools

Profit Sword

Hotel Effectiveness

M3

Hospitality PMS

Job description

Peachtree Group Hospitality Management seeks a seasoned General Manager to lead Courtyard Savannah Downtown operations, driving guest satisfaction, team leadership, and solid financial performance. You will steward service culture, oversee departments, and align with brand standards to maximize profitability.

You will analyze financials, optimize revenues, and recruit top talent while building a collaborative local presence and ensuring payroll accuracy.