Hotel General Manager: Guest Experience & Profit Leader

Dimensionhospitality; Agoura Hills (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Benefits package

Autonomy to lead

Job summary

Dimension Hospitality is seeking a Hotel General Manager in Agoura Hills, CA to oversee all hotel operations, guest experience, and financial performance. You will set the tone, lead a passionate team, and ensure brand standards are upheld while driving profitability.

The role requires strong leadership, deep hotel operations knowledge, and a proven track record in managing P&L and guest satisfaction. This position offers autonomy within a collaborative brand framework.

Qualifications

• Proven experience as a Hotel General Manager (or strong AGM ready for the next step).
• Deep understanding of hotel operations and financial performance.
• A leadership style that builds trust, accountability, and pride.
• Calm under pressure and decisive when it counts.
• Passion for hospitality and creating unforgettable guest moments.

Responsibilities

• Lead daily hotel operations with a hands-on, people-first approach.
• Drive guest satisfaction, reputation scores, and repeat business.
• Own the P&L, budgets, forecasts, and profitability strategy.
• Build, coach, and inspire department leaders and frontline teams.
• Ensure brand standards, SOPs, and safety compliance are met.
• Partner with Sales, Revenue, and Corporate teams to drive performance.
• Be visible—on the floor, with guests, and with your team.

Skills

Hotel GM experience

Operations leadership

Financial acumen

Calm under pressure

Guest experience mindset

Job description

Dimension Hospitality is seeking a Hotel General Manager in Agoura Hills, CA to oversee all hotel operations, guest experience, and financial performance. You will set the tone, lead a passionate team, and ensure brand standards are upheld while driving profitability.

The role requires strong leadership, deep hotel operations knowledge, and a proven track record in managing P&L and guest satisfaction. This position offers autonomy within a collaborative brand framework.