Hotel General Manager

Jskhotels; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Employee hotel discounts

401(k) match

PTO

Performance bonus

Medical/dental/vision

Job summary

JSK Hospitality seeks an experienced Hotel General Manager to lead full operations at our Home2 Suites by Hilton property. You will own guest experience, team leadership, brand standards, and P&L results while building a positive, accountable culture.

Responsibilities include delivering guest satisfaction, managing revenue and costs, recruiting and developing department heads, maintaining safety and cleanliness, and reporting performance to regional leadership.

Qualifications

• 3+ years hotel management experience, with 1–2+ years as GM or AGM.
• Proven P&L management and guest satisfaction improvement track record.
• Strong leadership, coaching, and team-development skills.
• Flexibility for evenings, weekends, holidays; valid driver’s license; occasional travel.

Responsibilities

• Lead overall hotel operations to deliver consistent guest satisfaction scores and brand standards.
• Own the P&L: drive revenue, control costs, and achieve budgeted profit goals.
• Recruit, train, coach, and develop department heads and associates.
• Ensure high standards of cleanliness, maintenance, safety, and security.
• Manage labor, scheduling, and productivity while protecting service levels.
• Partner with sales and revenue management to maximize occupancy, ADR, and RevPAR.
• Handle guest issues and recovery with ownership and professionalism.
• Maintain compliance with Home2 Suites by Hilton standards, local regulations, and company policies.
• Conduct property inspections, quality audits, and continuous improvement.
• Report regularly to regional leadership on performance, challenges, and opportunities.
• Step up as needed across the multi-property portfolio.

Skills

P&L management

Team leadership

Guest experience

Brand standards

Brand systems knowledge

Job description

JSK Hospitality seeks an experienced Hotel General Manager to lead full operations at our Home2 Suites by Hilton property. You will own guest experience, team leadership, brand standards, and P&L results while building a positive, accountable culture.

Responsibilities

• Lead overall hotel operations to deliver consistent guest satisfaction scores and brand standards.
• Own the P&L: drive revenue, control costs, and achieve budgeted profit goals.
• Recruit, train, coach, and develop department heads and associates.
• Ensure high standards of cleanliness, maintenance, safety, and security.
• Manage labor, scheduling, and productivity while protecting service levels.
• Partner with sales and revenue management to maximize occupancy, ADR, and RevPAR.
• Handle guest issues and recovery with ownership and professionalism.
• Maintain compliance with Home2 Suites by Hilton standards, local regulations, and company policies.
• Conduct property inspections, quality audits, and continuous improvement.
• Report regularly to regional leadership on performance, challenges, and opportunities.
• Step up as needed across the multi-property portfolio.

Required Qualifications

• 3+ years hotel management experience, with 1–2+ years as GM or strong AGM at select-service or extended-stay property.
• Proven P&L management and guest satisfaction improvement track record.
• Strong leadership, coaching, and team-development skills.
• Working knowledge of brand systems preferred.
• Flexibility for evenings, weekends, holidays; valid driver’s license; occasional travel.

Preferred

• Prior experience with the Hilton brand family.
• Revenue management or sales background.

Competitive base + performance bonus; medical/dental/vision; 401(k) match; PTO; employee hotel discounts (JSK portfolio + brand network); career growth across growing multi-property company.

About JSK

South Bend, IN-based management, investment & development company operating Marriott, Hilton, IHG & Choice branded hotels. We focus on strong operations, guest service excellence, and internal development.

JSK Hospitality is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.