Hotel GM: Lead Guest Experience & Profitability

Jskhotels; Elkhart (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

JSK Hospitality in Elkhart, Indiana, seeks an experienced Hotel General Manager to own the full operation—guest experience, team leadership, brand standards, and P&L results—while building a culture that people actually want to be part of.

You’ll run a select-service hotel, develop people, and hit the numbers without burning out the team, delivering consistent guest satisfaction scores, adhering to Marriott/brand standards, and leading a multi-property mindset as needed.

Qualifications

• 3+ years of hotel management experience, with 1–2 years as GM or AGM at a select-service or extended-stay property.
• Proven track record of managing P&L and improving guest satisfaction scores.
• Strong leadership and coaching skills with experience developing teams.
• Working knowledge of Marriott brand standards preferred.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Valid driver’s license and occasional travel for training or meetings.

Responsibilities

• Lead overall hotel operations to deliver consistent guest satisfaction scores and brand standards.
• Own the P&L: drive revenue, control costs, and hit budgeted profit goals.
• Recruit, train, coach, and develop department heads and associates.
• Ensure high standards of cleanliness, maintenance, and safety across the property.
• Manage labor, scheduling, and productivity while maintaining service levels.
• Partner with sales and revenue management to maximize occupancy and ADR.
• Handle guest issues and recovery with ownership and professionalism.
• Maintain compliance with Marriott brand standards, local regulations, and company policies.
• Build a positive, accountable team culture focused on service and results.
• Report regularly to regional leadership on performance, challenges, and opportunities.

Skills

Hotel management

P&L management

Leadership

Staff development

Brand standards

Tools

Marriott systems

Job description

JSK Hospitality in Elkhart, Indiana, seeks an experienced Hotel General Manager to own the full operation—guest experience, team leadership, brand standards, and P&L results—while building a culture that people actually want to be part of.

You’ll run a select-service hotel, develop people, and hit the numbers without burning out the team, delivering consistent guest satisfaction scores, adhering to Marriott/brand standards, and leading a multi-property mindset as needed.