Hotel General Manager

Bighornlaw; Milwaukee (WI); On-site; USD 70,000 - 110,000; Full time

Job summary

A leading hotel brand is seeking an experienced General Manager for their Holiday Inn by IHG in Milwaukee Riverfront. The ideal candidate will demonstrate strong leadership skills and a commitment to providing exceptional customer service while managing daily hotel operations. This position offers competitive compensation, health benefits, and opportunities for ongoing learning in a vibrant team culture.

Benefits

Health insurance

Paid time off

Ongoing learning opportunities

Competitive compensation

Great culture

Qualifications

• 5+ years of experience in hotel or hospitality management.
• Strong emphasis on customer service and guest satisfaction.
• Experience leading a team in a hospitality role.

Responsibilities

• Lead hotel staff and manage hotel departments.
• Ensure outstanding guest satisfaction and service quality.
• Develop and implement marketing strategies to promote the hotel's services.

Skills

Leadership

Customer Service

Organizational Skills

Communication Skills

Problem-Solving

Education

High School Diploma or equivalent GED

Degree in Hospitality or related field

Job description

GF Hotels & Resorts is hiring a General Manager for our Holiday Inn by IHG Milwaukee Riverfront.

Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is the case, we have an excellent opportunity for you as our next general manager. Our busy hotel requires a creative thinker who can introduce new ideas to increase revenue and establish customer relationships to encourage repeat business. You will not only lead our team, but you will also need to provide the best service to our guests. Day-to-day duties will involve hiring new employees, training them, managing all hotel departments, and guaranteeing outstanding guest satisfaction. Our ideal candidate has 5 or more years of experience leading a hotel or hospitality team and is dedicated to providing our customers with a 5-star experience. Apply now if you're ready for a new challenge!

At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture.

Responsibilities

• Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service
• Construct and manage a straightforward and effective marketing strategy to promote the hotel's services and amenities
• Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
• Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
• Devise the cleanliness and upkeep of the hotel's rooms, public areas, and grounds in order to cultivate a reputation for quality

Qualifications

• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• Demonstrate excellent organizational skills, communication skills, and problem-solving skills
• This position requires a high school diploma or equivalent GED; degree in hospitality or related field of study preferred
• 5+ years of experience working in a hotel or the hospitality industry required
• You must have previous experience in a manager role overseeing a team, preferably in a hospitality role