Hotel Front Desk & Reservations Specialist

Arrow Hotel & Bonfire Grill; Broken Bow (NE); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Membership to Direct Care Provider

Food Discounts

Job summary

Arrow Hotel is seeking a front desk agent for full-time, in-person work in Broken Bow, NE. You will register guests, issue keys, handle reservations, and manage guest payments. The morning shift runs 7:00 AM–3:00 PM and the afternoon shift 3:00 PM–11:00 PM.

Ideal candidates have 0–1 years of experience and a high school diploma. Responsibilities include greeting guests, providing directions, and coordinating with housekeeping to ensure rooms are ready.

Qualifications

• Basic communication and listening skills required.
• Ability to explain information clearly and accurately.
• Strong reading and writing comprehension needed.

Responsibilities

• Greet, register, and assign rooms to guests.
• Answer inquiries about hotel services and directions.
• Issue room keys and provide stay information.
• Make and confirm reservations and handle payments.
• Coordinate with housekeeping/maintenance on guest issues.
• Inspect rooms after cleaning to ensure readiness.
• Maintain records of availability and guest accounts.

Skills

Oral Comprehension

Oral Expression

Speech Clarity

Speech Recognition

Problem Sensitivity

Deductive Reasoning

Written Comprehension

Education

High School Diploma

Job description

Arrow Hotel is seeking a front desk agent for full-time, in-person work in Broken Bow, NE. You will register guests, issue keys, handle reservations, and manage guest payments. The morning shift runs 7:00 AM–3:00 PM and the afternoon shift 3:00 PM–11:00 PM.

Ideal candidates have 0–1 years of experience and a high school diploma. Responsibilities include greeting guests, providing directions, and coordinating with housekeeping to ensure rooms are ready.