Hotel Front Desk Night Auditor

Hampton Inn Raleigh/Cary; Morrisville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking hospitality group as a Night Auditor, where your attention to detail and commitment to customer satisfaction will shine. This role offers the chance to grow your career in the hospitality industry, even if you’re just starting out. You’ll be responsible for preparing financial reports, ensuring guest satisfaction, and handling front office duties. With a focus on exceptional service, you’ll have the opportunity to interact with guests and make their stay memorable. If you’re ready to embrace a flexible schedule and develop your skills in a supportive environment, this is the perfect position for you.

Qualifications

• Previous hotel or guest service experience is preferred but not required.
• Flexible schedule for overnight shifts is required.

Responsibilities

• Prepare and distribute financial reports to management.
• Provide exceptional service to all hotel guests.
• Verify and reconcile financial records and transactions.

Skills

Customer Service

Communication Skills

Attention to Detail

Computer Proficiency

Education

High School Diploma

Some College

Tools

Accounting Software

Reservation Software

Job description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Provide exceptional service to all hotel guests during their stay • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Perform additional bookkeeping, administrative, and accounting procedures as required Qualifications: • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Requires a flexible schedule that allows for overnight shift hours • Great communications. and excellent customer service skills are required • Computer proficiency is required; experience with accounting or reservation software is preferred • Some college is preferred but a high school diploma or equivalent is required

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