Hotel Front Desk Night Auditor

Fairfield Inn by Marriott Kansas City Downtown / Union Hill; Buxton (ND); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant hospitality team as a Night Auditor at a leading hotel in Kansas City! This role is perfect for individuals eager to start a rewarding career in the hospitality industry. You will be responsible for preparing financial reports, managing front desk operations, and ensuring every guest enjoys an exceptional experience. If you have a passion for customer service and attention to detail, this position offers the opportunity to grow your skills and advance your career in a supportive environment. Don't miss your chance to be part of a dynamic team that values your contributions!

Qualifications

• Strong communication and customer service skills are essential.
• Proficiency with computers and reservation software is desired.

Responsibilities

• Prepare daily, weekly, and monthly reports for management.
• Reconcile financial records and ensure guest satisfaction.

Skills

Customer Service

Attention to Detail

Communication Skills

Computer Proficiency

Education

High School Diploma

Some College

Tools

Reservation Software

Accounting Software

Job description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities:

1. Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
2. Complete additional bookkeeping, administrative, and accounting procedures as requested.
3. Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed.
4. Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
5. Ensure all guests feel they are having an exceptional experience at the property.

Qualifications:

1. Proficiency with computers is required; experience with reservation and accounting software is desired.
2. Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required.
3. High school diploma or equivalent required; some college preferred.
4. Great communication and excellent customer service skills are required.
5. Overnight shift; requires flexible hours.

Compensation:

$15 - $17 hourly