Hotel Front Desk/Night Audit Clerk

Motel 6; Lodi (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Motel 6 in Lodi, CA is seeking a Front Desk Clerk to greet guests, perform check-ins/check-outs, and provide friendly service day and night. You will be part of the Welcome Team, delivering a clean, comfortable stay and the first impression of our brand.

We offer training and a safe work environment to help you grow with G6 Hospitality LLC. Responsibilities include assisting guests with information, handling basic inquiries, and supporting other team members to ensure a great guest experience

Qualifications

• Basic reading and writing skills required.
• Ability to communicate clearly with guests and team members.
• Desire to help guests and grow within the organization.

Responsibilities

• Greet guests and assist with check-in/check-out processes.
• Provide information about property and local amenities.
• Identify opportunities to increase revenue and upsell where appropriate.
• Collaborate with team to ensure a safe, clean, and welcoming environment.

Skills

Customer service

Teamwork

Communication

Night shifts

Job description

MOTEL 6 in Lodi CA is looking for a Front Desk Clerk for daytime and nighttime.

Our Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk. The GSR is a member of the Welcome Team and is a vital position to us as it provides the first impression of our brand. We are dedicated to providing you with a safe environment and giving you the training to help you excel in your role.

What You Will Be Doing

• Exhibits a heart for service with dedication to customer service and teamwork.
• Deliver a great guest experience with friendly, smiling service and a fast and accurate check-in.
• Cheerfully interact and assist guests with information about the property and local amenities.
• Identify opportunities to increase revenue.
• At times, may have to perform duties of other property positions to ensure we are driving a great guest experience.
• Perform other duties assigned - participate in all training and safety meetings.

What We Are Searching For

The Guest Service Representative is vital to the delivery of our brand promise of delivering a clean, comfortable room with great service. To do so requires:

• Holds a deep heart for service.
• Desire to grow in the organization.
• Charismatic and thoughtful.
• Enjoys getting to know new people.
• Maintaining high standards and the appearance of the front desk.
• Ongoing communication with the General Manager to address any opportunities.

We feel the successful candidate has these qualifications and experience:

• Ability to work nights and weekends.
• Basic reading and writing skills.
• Basic communication skills.
• Ability to work with minimal supervision.
• Ability to work safely.
• Ability to meet all employment qualifications at the time of hire.

Job Types: Full-time, Part-time.