Hotel Front Desk Guest Service Agent -Part Time

Frontier Hospitality Group; Pleasant Valley Township (IA); On-site; USD 20,664 - 22,041; Part time

Job summary

Frontier Hospitality Group is seeking a Part Time Front Desk Guest Service Agent to join Courtyard by Marriott in Bettendorf. The ideal candidate will have customer service experience, be proficient in Microsoft Office, and available for a flexible work schedule including weekends.

Your essential duties will include handling guest reservations, check-ins and check-outs, and providing top-notch customer support. Join us in a team that values a work/life harmony!

Qualifications

• Previous hotel or relevant customer service experience.
• Ability to work a flexible schedule including weekends.

Responsibilities

• Provides high-quality customer service.
• Handles guest reservations.
• Answers and transfers phone calls.
• Handles guest check-ins and outs along with questions, complaints, etc.
• Other duties as required with the department.

Skills

Customer service experience

Proficient in Microsoft Excel

Proficient in Microsoft Word

Proficient in Microsoft Outlook

Flexible schedule availability

Job description

Courtyard by Marriott in Bettendorf, is currently adding a Front Desk Guest Service Agent to our team!

We are looking for outgoing individuals who are able to work Part Time with weekday and weekend evening availability.

Who We Are

Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Essential Duties And Responsibilities

• Provides high-quality customer service.
• Handles guest reservations.
• Answers and transfers phone calls.
• Handles guest check-ins and outs along with questions, complaints, etc.
• Other duties as required with the department.

Qualifications And Requirements

• Previous hotel or relevant customer service experience.
• Proficient in Microsoft Excel, Word, and Outlook.
• Ability to work a flexible schedule including weekends.

EOE/AA/Disabled Veteran

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

Salary: $15.00 - $16.00 per hour