Hotel Front Desk EveningAudit

S&R HOTELS INC; Bethlehem (Northampton County); On-site; USD 18,000 - 28,000; Full time

Job summary

S&R Hotels Inc in Bethlehem, PA is seeking a reliable Front Desk Evening/Audit team member to be the friendly face of the hotel during evening hours. You will welcome guests, assist with check-ins and check-outs, and support nightly operations to ensure a smooth guest experience.

The role includes nightly audits, balancing daily transactions, handling guest inquiries, processing reservations in the PMS, and managing cash with accuracy.

Qualifications

• Prior hotel front desk or night audit experience preferred.
• Availability to work evening and overnight shifts, including weekends and holidays.
• Proficiency with hotel PMS is a plus.
• Basic math and accounting skills for audit and cash handling responsibilities.

Responsibilities

• Greet and check in/check out guests with a friendly and professional demeanor during evening and overnight hours
• Perform nightly audit procedures, including balancing daily transactions and generating end-of-day reports
• Handle guest inquiries, requests, and complaints promptly and professionally
• Process reservations, cancellations, and modifications using property management system (PMS)
• Manage cash handling, credit card transactions, and maintain an accurate cash drawer
• Monitor hotel security and safety during overnight hours, escalating issues as needed
• Coordinate with housekeeping and maintenance teams to address guest needs

Skills

Customer service

Communication

Multitasking

Calm under pressure

Math skills

Cash handling

Education

High school diploma or equivalent

Tools

PMS

Job description

About the Role:

S&R Hotels Inc in Bethlehem, PA is looking for a reliable and personable Front Desk Evening/Audit team member to join our hospitality family! This is a great opportunity to be the face of our hotel during evening hours, ensuring every guest feels welcomed and cared for. If you thrive in a fast-paced environment and enjoy delivering exceptional customer service, we want to hear from you!

Responsibilities:

Greet and check in/check out guests with a friendly and professional demeanor during evening and overnight hours

Perform nightly audit procedures, including balancing daily transactions and generating end-of-day reports

Handle guest inquiries, requests, and complaints promptly and professionally

Process reservations, cancellations, and modifications using property management system (PMS)

Manage cash handling, credit card transactions, and maintain an accurate cash drawer

Monitor hotel security and safety during overnight hours, escalating issues as needed

Coordinate with housekeeping and maintenance teams to address guest needs

Requirements:

Prior hotel front desk or night audit experience preferred

Availability to work evening and/or overnight shifts, including weekends and holidays

Strong customer service and communication skills

Basic math and accounting skills for audit and cash handling responsibilities

Proficiency with hotel property management systems (PMS) a plus

Ability to multitask and remain calm under pressure in a fast-paced environment

High school diploma or equivalent required

About Us:

S&R Hotels Inc has been proudly serving guests in the Bethlehem, PA area with comfortable accommodations and outstanding hospitality. Our guests return time and again because of the warm, attentive service our team delivers every single day. We foster a supportive and team-oriented work environment where employees are valued and given the tools they need to succeed.Hote