Front Desk Associate

Greenville Embassy Suites; Murfreesboro (TN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Paid time off

DailyPay

Tuition reimbursement

Employee discounts

Job summary

Murfreesboro Embassy Suites is seeking a full-time Front Desk Associate to oversee daily front desk operations, assist guests, and train new team members. The role emphasizes warmth, accuracy, and problem-solving to deliver a great guest experience.

Ideal candidates have strong customer service skills, hospitality experience or leadership, and comfort with hotel systems. Ability to lift up to 50 lbs and stand for long periods is required.

Qualifications

• Customer service experience and patience to keep things running smoothly.
• Leadership experience in hospitality or related roles preferred.
• Tech-savvy enough to use hotel systems confidently.

Responsibilities

• Oversee front desk operations and act as the go-to problem solver for guests and teammates.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Support and train new front desk team members as a friendly coach.
• Resolve guest issues quickly and professionally to ensure smiles.
• Manage daily tasks like event sheet distribution and lobby readiness.

Skills

Customer service

Leadership experience

Tech-savvy

Physical stamina

Education

High school diploma or equivalent

Tools

Hotel systems

Job description

Murfreesboro Embassy Suites

1200 Conference Center Boulevard

Murfreesboro, TN 37129

Full time

Compensation Range : $16.00 - $16.80 / hour

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What's in it for you?

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverag e - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.

Job Description

What You Will Do

• Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.
• Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
• Support and train new front desk team members-you're the friendly coach they'll thank later.
• Resolve guest issues quickly and professionally (bonus points if they leave smiling).
• Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.

What We Are Looking For

• Customer service experience - You've got the people skills and patience to keep things running smoothly.
• Experience in hospitality or leadership (preferred) - This isn't your first rodeo, and it shows.
• High school diploma or equivalent - Because communication, math, and common sense are key.
• Tech savvy enough to use hotel systems with confidence - No one wants to be stuck at the front desk with a frozen screen.
• Able to lift 50 lbs and stay on your feet - This role keeps you moving, literally.

Why Atrium:

Hear it from Maria O. : For anyone considering a career with Atrium, I highly recommend it.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy