Front Desk Associate

Atrium Hospitality; Fort Smith (AR); In loco; USD 19.000 - 20.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k match

Health coverage

Paid time off

DailyPay

Tuition reimbursement

Brand discounts

Descrizione del lavoro

Atrium Fort Smith Courtyard in Fort Smith, AR is seeking a Front Desk Associate to warmly greet guests, handle check-ins/outs, and support the front desk team.

This full-time role requires a high school diploma and comfort using hotel systems; you will resolve guest issues and maintain a welcoming lobby while upholding brand standards.

Compensation ranges from $13.50 to $14.18 per hour; Atrium offers benefits like health coverage, a 401(k) match, paid time off, and perks such as DailyPay.

Competenze

• Customer service experience is required and helps keep operations smooth.
• Leadership experience is preferred to support the team.
• Strong communication and problem-solving skills are essential for guest satisfaction.

Mansioni

• Oversee front desk operations and act as the go-to problem solver for guests and teammates.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Support and train new front desk team members to ensure smooth service.
• Resolve guest issues quickly and professionally to leave guests satisfied.
• Assist with daily tasks like event sheet distribution and lobby readiness.

Conoscenze

Customer service

Leadership experience

Formazione

High school diploma or equivalent

Strumenti

Hotel management system

Descrizione del lavoro

Hotel

Fort Smith Courtyard

900 Rogers Avenue

Fort Smith, AR 72901

Full time

Compensation Range : $13.50-$14.18

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What's in it for you?

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverage - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do

• Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.
• Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
• Support and train new front desk team members—you’re the friendly coach they’ll thank later.
• Resolve guest issues quickly and professionally (bonus points if they leave smiling).
• Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.

What We Are Looking For

• Customer service experience – You’ve got the people skills and patience to keep things running smoothly.
• Experience in hospitality or leadership (preferred) – This isn’t your first rodeo, and it shows.
• High school diploma or equivalent – Because communication, math, and common sense are key.
• Tech savvy enough to use hotel systems with confidence – No one wants to be stuck at the front desk with a frozen screen.
• Able to lift 50 lbs and stay on your feet – This role keeps you moving, literally.

Why Atrium

Hear it from Maria O. : For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy