Hotel Front Desk Associate

7 Sensing Software; Bar Harbor (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

A seasonal hotel in Bar Harbor, ME is seeking a Front Desk associate to provide exceptional service to guests. The ideal candidate enjoys helping others, has Hilton brand experience, and possesses strong communication skills. This full-time role includes responsibilities such as checking guests in and out, resolving inquiries, and maintaining a positive attitude. Flexible scheduling is required, including nights and weekends.

Qualifications

• Experience with Hilton brand properties is preferred.
• Strong communication, listening, and problem-solving skills.
• Flexibility to work nights and weekends as needed.

Responsibilities

• Provide friendly, professional, and attentive front desk service to guests.
• Check guests in and out efficiently and accurately.
• Assist guests with inquiries, requests, and issue resolution.

Skills

Verbal communication

Listening skills

Problem-solving

Guest relation skills

Positive attitude

Adaptability

Job description

Overview

As a Front Desk associate, you are the first impression of our hotel staff and are instrumental in every guest's experience at our hotel. The Hampton Bar Harbor is a Hilton Lighthouse Award winning property and the only seasonal Hampton hotel in the Hilton brand portfolio, open May through November, with panoramic ocean and mountain views overlooking Acadia National Park and the Atlantic Ocean.

The ideal candidate for this guest services position:

• is friendly and has a smile that comes easily
• has excellent verbal, comprehension, listening and problem-solving skills
• displays a positive, upbeat attitude
• is incredibly adaptable and can switch gears with ease
• has amazing guest relation skills because you genuinely care about helping others
• flexible schedule, able to work nights and weekends as needed

Experience at any Hilton brand hotel property is strongly preferred. We are looking for exceptional guest service agents to join our Front Desk team who have Hilton brand experience (may include Hilton, DoubleTree, Hilton Garden, Hampton, etc.).

Responsibilities

• Provide friendly, professional, and attentive front desk service to guests
• Check guests in and out efficiently and accurately
• Assist guests with inquiries, requests, and issue resolution to ensure a positive stay

Qualifications

• Experience with Hilton brand properties is preferred
• Strong communication, listening, and problem-solving skills
• Positive attitude and adaptability
• Flexibility to work nights and weekends as needed

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk; the employee must regularly lift and/or move up to 25 lbs, occasionally lift or move up to 50 lbs.

Disclaimer

The above is intended to describe the general contents of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Employment details

• Employment type: Full-time

Location

Bar Harbor, ME

Equal Employment Opportunity

Hampton by Hilton Bar Harbor is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.