Hotel Front Desk Agent-Residence Inn/Courtyard Marriott, Islip

The Briad Group; North Great River (NY); On-site; USD 23,419 - 24,108; Full time

Benefits offered by this job

Advancement Opportunities

Medical benefits for Full Time Associates

401(k)

Flexible schedules

Teammate Assistance Fund

Stability

Competitive Wages

Fun, Energetic Work Environment

Job summary

The Briad Group is seeking a Hotel Front Desk Agent at Residence Inn by Marriott and Courtyard by Marriott in Central Islip, NY. The ideal candidate will provide friendly service, work efficiently in a fast-paced environment, and require customer service experience. This position offers $17.00-$17.50 an hour, advancement opportunities, medical benefits for full-time associates, and a fun work environment. Flexibility for shifts and a high school diploma are required.

Qualifications

• Customer service experience is required, preferably in a hotel or related field.
• Must have schedule flexibility for both AM/PM shifts, weekends, and holidays.
• Requires strong command of the English language to include speaking, reading and writing.

Responsibilities

• Work in a fast‑paced environment with frequent guest interaction.
• Demonstrate a genuine desire to satisfy the needs of others.

Skills

Customer service experience

Communication skills

Attention to detail

Schedule flexibility

Proficiency with office equipment

Ability to lift moderate weight

Education

High school diploma or equivalent

Tools

Briad systems and software

Job description

Hotel Front Desk Agent

Residence Inn by Marriott and Courtyard by Marriott, Central Islip, NY

Summary of Position

First impressions matter. As a Front Desk Reception agent, you will set the tone for a guest’s stay by providing friendly and efficient service.

Responsibilities

• Work in a fast‑paced environment with frequent guest interaction
• Demonstrate a genuine desire to satisfy the needs of others

Earnings

Earnings Range: $17.00-$17.50 an hour. The actual rate offered will be based upon job title, experience, location, and position.

Benefits

• Advancement Opportunities – We promote from within!
• Medical (for Full Time Associates)
• 401(k)
• Flexible schedules
• Teammate Assistance Fund
• Stability
• Competitive Wages
• Fun, Energetic Work Environment

Keys to Success

• Customer service experience is required, preferably in a hotel or related field
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Must have a high school diploma or equivalent
• An accounting background is preferred but not required
• Attention to detail and the ability to compile facts and figures
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
• Ability to communicate effectively and courteously over the telephone and in person
• Requires strong command of the English language to include speaking, reading and writing
• Proficiency with general office equipment and the Briad systems and software

We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.