Hotel Front Desk Agent

KMG Hotels; Olathe (KS); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hotel is seeking a Front Desk Agent for its Courtyard by Marriott location in Olathe. This part-time position requires a friendly and outgoing individual to provide exceptional customer service, assist with check-ins, and manage front desk operations. Ideal candidates will have prior customer service experience and a positive attitude.

Qualifications

• Enthusiastic and friendly customer service professional.
• Polished presentation with professional communication skills.
• Ability to pass a thorough background check and be drug free.

Responsibilities

• Provide superior customer service at all times.
• Assist guests with check-in/check-out and resolve customer issues.
• Handle daily accounting functions for the front desk.

Skills

Customer Service

Communication Skills

Positive Attitude

Tools

FOSSE

Job description

Front Desk Agent / Marriott Courtyard Olathe.

$16.00+ WITH EXPERIENCE.

Courtyard by Marriott Kansas City Olathe. Responsible for providing superior service to all guests in accordance with the rules, regulations, policies, and procedures set forth by the company and brand.

The Ideal Candidate for this Position:

• We are looking for enthusiastic, friendly customer service professionals.
• Prior face-to-face customer experience is a huge plus, but your attitude is more important. You must have a polished presentation with professional communication skills.
• FOSSE experience a plus.

Job Description:

This position is responsible for providing superior customer service at all times. You will assist guests with check-in/check-out, resolve customer issues; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, etc., as well as handle the daily accounting functions for the front desk and closing out the financials for your shifts.

Job Requirements:

• Must be an outgoing, positive, friendly person.
• Part Time position, must be able to work weekends.
• Previous customer service experience preferred.
• Previous hotel experience a plus but not required.
• You must be able to pass a thorough background check as well as be drug free.

The Courtyard by Marriott Kansas City Olathe is an Equal Opportunity Employer.

To apply, simply reply to this posting.