Hotel Front Desk Agent

Tru by Hilton Port St. Lucie; Juno Beach (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Match

Paid Time Off

Career growth opportunities within Hil

Job summary

Hampton Inn Jupiter/Juno Beach is seeking a Front Desk Agent to greet guests and manage check-ins/outs, reservations, and guest requests in a fast-paced hotel environment.

Join a friendly, guest-centered team at this Hilton-branded property and contribute to memorable stays, with opportunities for growth and development within Hilton.

Qualifications

• 1+ year of customer service experience is required.
• 1+ year front desk/hospitality experience preferred.
• Hilton brand experience is a plus.
• Strong work ethic and teamwork are essential.

Responsibilities

• Greet guests with a friendly, professional attitude.
• Check guests in and out efficiently.
• Manage reservations and cancellations.
• Coordinate guest requests with other hotel departments.
• Provide information about hotel services and local attractions.
• Handle guest inquiries and concerns with a positive attitude.
• Support team members to ensure smooth operations.

Skills

Customer service

Front desk

Brand experience

Teamwork

Job description

Front Desk Agent – Hampton Inn Jupiter/Juno Beach

Join our welcoming team and be the first smile guests see!

At the Hampton Inn Jupiter/Juno Beach, we pride ourselves on delivering exceptional guest experiences in a warm, friendly atmosphere. We’re looking for a motivated Front Desk Agent who enjoys helping others, thrives in a fast-paced environment, and takes pride in representing a well-known brand.

Why You’ll Love Working Here

We offer a supportive, team-driven environment where your work truly matters. You’ll enjoy great benefits, opportunities for growth, and the chance to work in a beautiful coastal community.

Benefits

• Medical Insurance

• Vision Insurance

• Dental Insurance

• 401(k) Match

• Paid Time Off

• Career growth opportunities within Hilton

What You’ll Do

As a Front Desk Agent, you’ll be the face of our hotel. You’ll greet guests, process check-ins and check-outs, assist with reservations, and ensure each guest has an outstanding stay.

Key Responsibilities Include:

• Welcoming guests with a friendly, professional attitude

• Checking guests in and out efficiently

• Managing reservations and cancellations

• Coordinating guest requests with other hotel departments

• Providing information about hotel services and local attractions

• Handling guest inquiries, requests, and concerns with a positive attitude

• Supporting team members to ensure smooth operations

What We’re Looking For

We’re seeking a reliable, energetic candidate who is passionate about guest service and eager to grow within our team.

Qualifications:

• 1+ year of customer service experience required

• 1+ year of hotel front desk experience preferred

• Hilton brand experience (PEP experience is a plus!)

• Strong work ethic and ability to work as part of a team

Who You Are

You’re friendly, organized, and comfortable multitasking. You enjoy helping people and take pride in making a guest’s stay memorable. You’re also able to handle fast-paced situations with calm professionalism.