Hotel Facilities Maintenance Lead

Guest Services, Inc.; Naples (FL); On-site; USD 68,000 - 92,000; Full time

Job summary

Guest Services, Inc. maintains and operates complex hospitality facilities, seeking a Maintenance Manager to oversee all mechanical and electrical systems within the unit. The role ensures safety, reliability, and efficient operations for guest facilities.

The position requires leading maintenance staff, coordinating inspections, and partnering with contractors while managing budgets and delivering high-quality service to guests and stakeholders in a hospitality environment.

Qualifications

• High School Diploma or GED; Bachelor's or trade certification preferred.
• 2-4 years hotel maintenance management experience.
• Strong technical knowledge/background in HVAC, Electrical, and/or Plumbing. Pool maintenance certification.
• Computer proficiency with the ability to utilize MS Outlook.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.

Responsibilities

• Receive direction from the Unit Manager and manage the unit's maintenance operations. Assist in analyzing and ensuring compliance with established budget with regards to maintenance procedures. Schedule, supervise, and participate in the maintenance duties specific to the unit.
• Recruit, supervise, train, schedule, discipline, review, and direct the maintenance staff.
• Conduct scheduled inspections of designated buildings and equipment; check and repair equipment malfunctions.
• Make major repairs to electrical, plumbing, heating, air conditioning and refrigeration equipment as needed.
• Respond immediately and resolve emergency facility needs/issues regarding safety/security/business requirements, including fire alarm systems; disengage electrical, water, or gas systems to protect building occupants and property.
• Lock and secure all buildings and facilities; monitor, activate and reset automatic security systems as appropriate; repair broken locks and maintain keys to the unit.
• Work with contractors for HVAC/Plumbing/Electrical as needed to fulfill the needs of the hotel.
• Ensure inventory/security of supplies is adequate for the maintenance of the hotel.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of facility's equipment. Notify General Manager of all unusual events, circumstances, or other safety or quality control issues.
• Represent the company in a professional and positive manner at all times. Maintain and enhance the company's image when interacting with clients, guests, associates, and vendors.
• Maintain awareness of safety issues, and report them immediately to your manager.

Skills

HVAC knowledge

Electrical knowledge

Plumbing knowledge

Outlook proficiency

Customer service

Team leadership

Multi-tasking

Communication

Education

High School Diploma or GED

Bachelor's or Trade School Certification

Tools

MS Outlook

Job description

Guest Services, Inc. maintains and operates complex hospitality facilities, seeking a Maintenance Manager to oversee all mechanical and electrical systems within the unit. The role ensures safety, reliability, and efficient operations for guest facilities.

The position requires leading maintenance staff, coordinating inspections, and partnering with contractors while managing budgets and delivering high-quality service to guests and stakeholders in a hospitality environment.