Hotel Engineering & Maintenance Technician

The Westin Richmond; Richmond (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Westin Richmond is seeking a Maintenance Engineer responsible for the upkeep of the hotel facility, electrical, HVAC and mechanical systems, and related equipment. The role includes preventative maintenance, lock system care, pool/spa upkeep, and guest services support to ensure a high standard of guest comfort.

Regular attendance and adaptability to varied schedules are required; certification in HVAC/Electrical is preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum of general engineering experience preferred.
• HVAC and/or Electrical certification preferred.

Responsibilities

• Troubleshoot and repair malfunctions in mechanical/electrical systems and equipment through the hotel (e.g. HVAC, plumbing).
• Perform and document guest room and public areas using the Property Preservation procedures set forth by the Director of Engineering.
• Provide quarterly preventative maintenance summary to the Director of Engineering.
• Maintain guest room and public area electronic lock system, troubleshoot, program locks, read locks, replace locks, and print lock reports.
• Maintain hotel laundry equipment.
• Assist with guest room mattress rotation quarterly.
• Service the hotel's pool and spa including adjusting chemicals and cleaning filters.
• Complete maintenance logs.
• Maintain the building exterior (e.g. snow removal, lawn care, painting).
• Maintain parking lot, including picking up trash and emptying trashcans.
• Assist with annual tool inventory, forward to Director of Engineering.
• Assist with conducting key audits and maintain accurate records of keys and who has them.
• Provide information to guests about hotel services, facilities, other amenities, and local attractions.
• Proactively listen for and respond to guest complaints to their ultimate satisfaction.
• Know and be able to train and explain emergency evacuation procedures of the hotel.

Skills

Preventive maintenance

HVAC systems

Electrical systems

Guest service

Communication

Education

High school diploma or equivalent

Job description

The Westin Richmond is seeking a Maintenance Engineer responsible for the upkeep of the hotel facility, electrical, HVAC and mechanical systems, and related equipment. The role includes preventative maintenance, lock system care, pool/spa upkeep, and guest services support to ensure a high standard of guest comfort.

Regular attendance and adaptability to varied schedules are required; certification in HVAC/Electrical is preferred.