Hotel Dual Sales Manager - OEM

hilton garden inn; Gainesville (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401K Savings Plan

Tuition assistance

Life insurance

Employee discount rates

Job summary

Hilton Garden Inn is seeking a Dual Hotel Sales Manager (OEM) in Gainesville to drive sales and revenue for assigned properties. You will report to the Director of Sales, implement McKibbon procedures, and maintain strong relationships with ownership, clients, and operations teams.

Responsibilities include daily Delphi entries, lead generation, appointments, and group block management. A 1-year hotel sales background and brand experience are preferred; overtime eligibility applies.

Qualifications

• Associates or Bachelor’s degree preferred.
• 1 year minimum experience in hotel sales preferred.
• Brand experience with Marriott, Hilton or Hyatt is a plus.
• Proven track record of meeting sales goals and driving revenue.

Responsibilities

• Sell and generate revenue for assigned properties.
• Maintain up-to-date sales initiatives and processes.
• Manage Delphi system entries and daily reports.
• Build relationships with management, owners and clients.
• Support guest experience and satisfaction in operations.
• Participate in sales training and community engagement.

Skills

Hotel sales

Sales goals achieved

Customer service

Communication

Education

Associates/Bachelor’s degree

Tools

Delphi Standard or Delphi FDC

Word, Excel, PowerPoint

Job description

Gainesville Market: Homewood Suites by Hilton and Hilton Garden Inn What Makes a Dual Hotel Sales Manager - OEM with McKibbon?As a key member of the hotel team, the Dual Sales Manager has influence and accountability for the revenue generation of the properties assigned. Reporting to the Director of Sales, the Sales Manager will be responsible for maintaining the highest level of competencies to help the properties achieve their business goals while embracing the McKibbon Guiding Principles. This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.A Day in the Life:A sales manager will be responsible for sales and revenue generation for the properties assigned.Segments will vary based on size and experience of sales team and hotel needs.Sales Manager will be responsible for maintaining compliance and remaining up to date on new sales initiatives for the brands and company.You will be actively involved in the STAR report critique and entering results in the month end report.You will implement and train on all McKibbon procedures that relate to sales, including systems and processes as directed by supervisor.Maintain positive relationships with the management company, property owners, and clients.You will support guest experience and satisfaction in all operations.Sales Manager will act as the face of the properties by being actively involved in the local community.Check emails and voicemails daily with appropriate prompt response.Review McKibbon Hospitality’s daily report.Participate in Daily Sales Stand-Up.Review daily Delphi calendar (account, group, and function traces).Review Delphi trace manager for past-due traces.Enter all sales activities into Delphi (traces, QIC, lost business).Review assigned hotel(s) in-house guest ledger/arrival list.Research and prospect leads assigned.Prospect to set appointments/joint appointments/tours.Proactively work on and update target accounts.Greet all assigned in-house meetings.Set-up/maintain group block on group/function schedules.Review budget and P/L with general manager.Provide knowledgeable input to operations team to assist in the creation of theBudget Workbook.Express interest in participating in new hotel and/or acquisition sales blitzes with corporate sales team as requested.Discuss interest in becoming a trainer for position focused training.Attend sales training as recommended by your general manager or Director of Sales.Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.RequirementsAssociates/Bachelor’s degree, Preferred.1-year minimum experience in hotel sales preferred.Preferred experience with major brands such as Marriott, Hilton or Hyatt.A proven track record of meeting sales goals.Ability to actively support operational teams.Implement and maintain all sales documentation.The ability to make revenue management decisions to effectively grow market share.The ability to produce proactive sales strategies through direct sales calls, prospecting for new clients, and client visits.Computer Skills: Word, Excel, PowerPointExperience with Delphi Standard or Delphi FDC (highly desired).Must be able to work independently and simultaneously manage multiple tasks.Strong organization and presentation skills.Ability to effectively interact with people of diverse socioeconomic cultural and ethnic backgrounds while solving complex problems and creating a productive sales environment.Ability to ensure that hotel policies, procedures and brand standards are followed.Maintain a high level of professionalism, trust and responsibility.Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation.Must excel in high-pressure, fast-paced environments.Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.Perks & Benefits Beyond the Basics:We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:Benefits: Full Time Associates:Comprehensive benefits package including medical, dental, and visionLife insurancePet InsuranceShort and long-term disabilityPaid time off and holidaysTuition assistanceFinancial & Occupational Wellness: All AssociatesCompetitive Compensation with incentives (incentives vary by position)401K Savings Plan, 50% matching up to 10% of compensationAssociate referral programBrand and company training classes, workshops and conferences for career growth and development (varies by position)Personal Wellness: All AssociatesFundraising matching funds programTeam volunteer opportunities24/7 chaplain servicesExclusive hotel rate discountsAny state specific holiday, vacation or benefit requirements will apply.All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.