Hotel Door Attendant - Part Time

Disneyland Resort; Anaheim (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Cast-exclusive discounts

Disney Aspire tuition assistance

Job summary

Disneyland Resort in Anaheim, CA is hiring for a Bell Services role at our luxury resort hotels. You will welcome guests, direct traffic, transport luggage, and resolve guest issues with a focus on outstanding service. This on-site, fast-paced position requires at least 1 year in similar roles, a CA driver's license, and the ability to work 8 hours daily.

Bilingual candidates encouraged. Pay is $21.13 per hour in California, with select benefits including medical and other perks.

Qualifications

• 1+ year in bell services or guest services at a luxury hotel or resort.
• Excellent guest service and communication skills.
• Bilingual abilities are a plus.

Responsibilities

• Welcome guests with a warm greeting and assist with directions.
• Direct traffic and ensure safety on hotel driveways.
• Transport luggage and assist guests across the property.
• Resolve guest issues with professional service and quick recovery.
• Work outdoors in varying weather and stand or walk up to 8 hours per day.

Skills

Guest service

Communication

Bilingual

Initiative

Driver's license

Job description

At the Disneyland® Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire! Working in Bell Services at our Disneyland Resort Hotels, you will have the opportunity to make lasting impressions in a fast-paced luxury hotel environment!

• Welcome arriving Guests with a smile and warm greeting
• Assist departing Guests with directions and thank them for their stay
• Direct traffic on hotel driveway, ensuring a safe environment for all
• Transport guest luggage to storage areas
• Ensure guest arrival experience is smooth through immersive interactions, including those arriving on public transportation and buses
• Communicate with guest services, front desk, and valet staff to inform of arriving Guests
• Proactively address guest needs by answering questions, giving directions, and other information regarding the hotel/resort or surrounding areas
• Work outdoors in all kinds of weather including extreme temperatures and high humidity
• Stand/walk for up to 8 hours per day
• Own and resolve Guest situations
• You must be at least 18 years of age to be considered for this role
• Valid California Driver’s License
• Clean driving record for past 12 months
• 1+ year in bell services, guest services, or similar role at a large, luxury resort or hotel
• Comfortable driving all types of vehicles
• Excellent Guest Service and service recovery abilities
• Willing to take initiative to actively greet and welcome Guests
• Strong communication skills
• Adept at troubleshooting and can calmly handle difficult situations
• Able to work independently with limited supervision and direction
• Comfortable working a physically demanding role for 8+ hours a day
• Ability to multi-task and work in a very fast-paced environment
• 1 + year of experience in a 5 Star hotel
• Bilingual

SCHEDULE AVAILABILITY

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. You may be scheduled a graveyard shift. Please note that the principles of seniority are used to schedule all roles.

The pay rate for this role in California is $21.13 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits

Disclaimer

This position is with The Walt Disney Company, which is part of a business we call Disneyland Resort.

To learn more about Disney's guidelines on the use of AI for candidates, click here.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.