Third Shift Hotel Custodial - Part Time

The Walt Disney Company; Anaheim (CA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

Financial benefits

Job summary

The Walt Disney Company is seeking a third-shift Custodial team member at the Disneyland Resort Hotels in California. You will maintain cleanliness and sanitation throughout guest rooms and public spaces during overnight hours, ensuring safety and high standards of appearance.

Responsibilities include bed making, bathroom cleaning, linen handling, amenity replenishment, and responding to guest requests. Prior custodial experience is preferred; must be 18+ and able to work nights, weekends, and

Qualifications

• Previous custodial or housekeeping experience preferred.
• Must be at least 18 years old.
• Ability to work overnight hours and weekends/holidays.
• Knowledge of cleaning chemicals and safety procedures.

Responsibilities

• Maintain cleanliness and sanitation throughout the hotel during overnight hours.
• Ensure guest areas, public spaces, and back-of-house areas meet hotel standards for safety and appearance.
• Assist with room cleaning, bed making, bathrooms, and linen tasks.
• Deliver amenities and supplies to guest rooms as requested.
• Respond promptly to guest requests with professionalism and discretion.

Skills

Custodial experience

Guest service

Physical stamina

Safety awareness

Job description

At the Disneyland ® Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire! Working in Custodial Third shift at our Disneyland Resort Hotels, you will have the opportunity to make lasting impressions in a fast-paced luxury hotel environment!

At the Disneyland ® Resort, the third shift Hotel Custodial team member is responsible for maintaining cleanliness and sanitation throughout the property during overnight hours. This role ensures guest areas, public spaces, and back-of-house areas meet hotel standards for safety and appearance.

• Assist with room cleaning and turndown request, if any

• Including making beds of all types but not limited to day beds, sofa beds, murphy beds, rollaway beds, and cribs.

• Cleaning bathrooms

• Dusting and sanitize all furniture including the telephone, television, alarm clock, remote control, etc..

• Changing bedding (sheets, mattress pads, duvets, and top sheets, pillowcases and shams, etc.)

• Vacuuming carpets and hard surface flooring, to include underneath the bed/furniture, closets, reports “spots” from carpet

• Cleaning windows, walls, mirrors, baseboard, etc.

• Cleaning patio/balconies, floors, furniture

• Folding towels

• Replacing amenities in the Guest rooms, including blanket bag and refilling all bulk amenity dispensers Changing shower liner and curtains when stained or upon the guest check out.

• Clean Glass Showers

• If the Guest uses any of the following: portable crib, rollaway, coffee makers, clothes hangers, ironing board or refrigerators; these items are to be returned to their proper storage places in Guest ready status

• Change the ironing board covers when needed

• Assure dishware, glasses and mugs are replaced as needed when servicing the rooms. The coffee maker/filter is to be cleaned and disinfected each check out

• Handles special cleaning projects (i.e., shampooing carpets, scrubbing and re-coating hard surfaces, cleaning windows, high dusting, deep cleaning/special projects, etc.)

• Delivers amenities (refrigerators, microwaves, etc.) when requested by Guests

• Utilizing an electronic device for submitting service orders, updating task sheets, to be used as a communication piece, etc.

• Turndown the bed

• Receives (via HotSOS) and responds to Guest requests. Items that are requested are: refrigerators, coffee makers, rollaway beds, amenities, pillows and blankets, bed board, etc.

• Delivers water bottles to rooms and suites

• Picks up Guest clothes to be dry cleaned and prepares the clothing to be cleaned

• Returns dry-cleaning to the Guest rooms in the evening

• You must be at least 18 years of age to be considered for this role

• Respond promptly and professionally to guest requests during overnight hours, ensuring a positive experience

• Maintain a courteous and helpful attitude when interacting with guests in public areas

• Provide accurate information about hotel amenities and services when asked

• Handle guest concerns or complaints with empathy and elevate to appropriate department if necessary

• Ensure that all cleaning activities are performed discreetly and without disrupting guests

• Uphold the hotel’s standards for hospitality and service excellence at all times

• Delivers amenities (refrigerators, microwaves, etc.) when requested by Guests

• Previous custodial or housekeeping experience preferred

• Ability to work independently and manage time effectively

• Comfortable working overnight hours and weekends/holidays

• Physical ability to lift up to 50 lbs, stand, bend, and walk for extended periods

• Knowledge of cleaning chemicals and safety procedures

SCHEDULE AVAILABILITY

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 9:00pm while some may end as late as 7:00am or 8:00am. Please note that the principles of seniority are used to schedule all roles. Scheduling will require availability to work weekends, holidays, and have a flexible schedule when business requires.

KEYWORD: DLR Casting, dlrcasting

The pay rate for this role in California is $23.50 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits .

Disclaimer

This position is with The Walt Disney Company, which is part of a business we call Disneyland Resort.

To learn more about Disney's guidelines on the use of AI for candidates, click here. (https://www.disneycareers.com/en/ai-usage)

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs (https://support.disneycareers.com/hc/en-us/sections/32131060143380-Candidate-Disability-Accommodations-FAQs) . We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help. (https://support.disneycareers.com/hc/en-us)

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [e-mail] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.