Hotel Director of Sales

Kinseth Hospitality / Fairfield Inn; Manhattan (KS); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision

DailyPay

401k

Paid Training

Paid PTO

Referral program

Hotel/restaurant discounts

Job summary

Kinseth Hospitality / Fairfield Inn in Manhattan, KS seeks a sales leader to oversee hotel, banquet and restaurant sales, and to supervise the sales department. You will develop annual budgets, marketing plans, and special promotions to drive occupancy, while tracking market trends and coordinating with the GM and operations.

You will lead sales meetings, handle prospecting calls, and prepare proposals for group bookings.

Qualifications

• Oversees hotel, banquet and restaurant sales and supervises the sales department.
• Develops annual budgets and marketing plans to drive occupancy.
• Engages with industry and civic organizations to promote business opportunities.

Responsibilities

• Participates in preparation of annual hotel budget and oversees development and implementation of marketing plans and action plans, development of special promotions or packages, and ideas to build occupancy.
• Tracks market and competitor activity and communicates changes to GM and Director of Operations.
• Leads hotel sales department meetings and drives sales calls to promote space and services.
• Issues proposals and confirmations for group bookings and conducts property tours for prospective clients.
• Informs other departments of events and coordinates planning to ensure seamless service.
• Maintains accounts and uses CRM/system databases to generate future business; adheres to company credit policies.
• Prepares sales reports and monitors guest satisfaction through follow-up surveys and communications.

Skills

Sales management

Budgeting

Marketing planning

Customer relations

Team leadership

Job description

A valid driver's license is required for this position.

What we offer:

• Health, Dental, Vision and other benefits available
• DailyPay
• 401k
• Paid Training
• Paid PTO
• Referral program
• Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Oversees the sales of the products and services of the hotel, banquet and restaurant. Supervises sales department employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Participates in preparation of annual hotel budget and oversees development and implementation of marketing plans and action plans, development of special promotions or packages, and ideas to build occupancy.
• Tracks activities of the competition and the market and the hotel's position in the market and communicate significant changes to General Manager and Director of Operations.
• Participates in industry and civic organizations to promote business opportunities.
• Leads hotel sales department meetings.
• Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel, banquet and restaurant facility space and services.
• Makes solicitation calls to potential new accounts. Responds to inquiries from customers, prospective clients and the corporate office.
• Prepare proposals and confirmations for group bookings, conducts tours of the property with prospective customers.
• Informs other departments of upcoming events and works with them to ensure proper planning throughout the property.
• Maintains and uses the accounts tracing system/database and customer account files to generate future business. Ensures proper use of all KHC computer systems.
• Follows company credit and deposit policies when booking business.
• Prepares sales reports and records sales calls and activities as required.
• Monitors guest satisfaction through follow-up surveys, thank you cards and calls.
• Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager.
• Compliance with Human Resource policies and procedures as outlined in HR Administration & Operations Guide.
• Timely processing of invoices and follows all purchasing policies.

KHC POLICIES:

Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

SUPERVISORY RESPONSIBILITIES:

Directly supervises 1-4 employees in the Sales Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; monitoring and appraising work performance; rewarding and disciplining employees; addressing complaints and resolving problems.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, grasp or type; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, bend or twist; smell; and to push, pull or lift over 10 pounds. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.