Hotel Customer Service Agent NF-02

United States Army Installation Management Command; United States; On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401k retirement plan

Paid time off

Job summary

United States Army Installation Management Command at USAG Bavaria - MWR, Army Lodging in Hohenfels, Germany, seeks a hotel customer service agent responsible for front office duties within a hospitality setting. The position notes that incentives will not be paid and that the posted pay range is $16.35–$16.36 per hour.

Open to U.S. citizens under the Public pathway, this full- or part-time role offers eligibility for benefits such as health and life insurance, 401k, retirement plans, and paid

Qualifications

• Duties related to guest service cycle for front office operations.
• Professional development, training, and certification opportunities in Army NAF employment.
• Benefits include health and life insurance, 401k, retirement plans, and paid time off.

Responsibilities

• Serves as a hotel customer service agent at a hospitality property with front office responsibilities.

Skills

Customer service

Hospitality

Job description

This position is located at USAG Bavaria - MWR, Army Lodging, Hohenfels, Germany. Incentives and Bonuses Incentives will not be paid.

Key Responsibilities

Serves as a hotel customer service agent at a hospitality property with full responsibility for duties related and adjacent to the guest service cycle for front office operations.

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more.

Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.

Which agency is hiring for this position?

This position is with United States Army Installation Management Command, Department of the Army.

What is the salary for this position?

The posted pay range is $16.35 – $16.36/hr.

What is the application deadline?

Applications close on 2026-11-23.

What is the work schedule?

This is a No guaranteed hours. position.

Who is eligible to apply?

This position is open under the 'Public' hiring path.