Customer Services Relations Assistant NF-02

United States Army Installation Management Command; Waianae (HI); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k) / Retirement plans

Paid time off

Job summary

The United States Army Installation Management Command is hiring at Pililaau Army Recreation Center in Waianae, Hawaii. This role involves frontline customer service for civilian and military guests and maintaining safety and property standards.

NAF benefits include health and life insurance enrollment, 401(k)/retirement plans, paid time off and federal holidays. This civilian position offers flexible scheduling and on-base facilities access.

Responsibilities

• Independently handles customer service relations for civilian and military guests, protecting guests, staff, and property.
• Explains available Army NAF career opportunities, training, and development programs to staff and guests.
• Promotes access to on-base facilities and benefits to employees and visitors.

Job description

This position is located at Pililaau Army Recreation Center (PARC), Waianae, Hawaii (Island of Oahu). Incentives and Bonuses. Incentives will not be paid. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Key Responsibilities

Independently performs customer service relations work that contributes toward the well-being of both civilian and military guests and the protection and safety of these guests, other employees and government property.

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more.

Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.

Which agency is hiring for this position?

This position is with United States Army Installation Management Command, Department of the Army.

What is the salary for this position?

The posted pay range is $25.5 - $26.5/hr.

What is the application deadline?

Applications close on 2026-11-23.

What is the work schedule?

This is a 0-40 hours per week position.

Who is eligible to apply?

This position is open under the 'Public' hiring path.