Hotel Breakfast Server

Hotel-Indig; Atlanta (GA); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Hotel-Indig in Atlanta is seeking a friendly and professional server for breakfast service. The role involves greeting guests, educating them about menu items and preparation methods, and delivering food and beverages with a focus on quality and guest satisfaction.

The server will handle payments, maintain table setup, and assist with light prep and beverage service. Flexibility for morning shifts and teamwork is required to ensure a smooth guest experience.

Qualifications

• Customer service skills to anticipate and meet guest needs.
• Clear professional communication with guests and staff.
• Ability to adapt to different guests and coworkers.

Responsibilities

• Prepare tables with linens, silverware and glassware.
• Greet guests and explain menu items and preparation methods.
• Serve food and beverages, check quality and presentation.
• Receive payments and process transactions.

Skills

Customer service

Communication

Interpersonal skills

Sales techniques

English proficiency

Flexibility

Tools

Cash register

Mixer

Hot beverage maker

Job description

Position Summary: The server assists our guests in breakfast selections and delivers food and beverages. Early morning attendance is required for this specific position! This position ensures the quality of the food and overall guest experience is excellent. A server is responsible for all billing and payment processing.Reports to: Assistant ManagerJob TasksPrepare tables for meals, including the complete set up of linens, silverware and glassware.Perform light food preparation duties including bread, fruit preparation, fresh juice presentation.Greet guests in a professional manner and provide education about the food and beverage menus, how menu items are prepared, the ingredients used and the different cooking methods.Inform customers of daily specials.Check food and beverages for quality and presentation before serving to guest.Serve food and beverage to guests.Check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages.Receive guest payments and process transactions.Clear and clean tables promptly according to proper sanitation standards.Complete side duties as required including, polishing silverware, restaurant set up, and filling condiments.Main Responsibilities, Required Knowledge, Skills and AbilitiesCustomer Service: Servers must consistently be able to assess, anticipate and meet guests’ needs and respond quickly without losing focus or projecting a mood that detracts from guests’ dining experience. This requires practical knowledge of industry customer service standards.Communication: Servers must clearly communicate in a professional manner with guests, vendors, coworkers and management. They must understand instructions, read written company memorandums and communicate when he or she needs more direction.Interpersonal Relationships: A server must adapt to different personalities of guests and coworkers without losing focus. Extreme familiarity or conflicts with coworkers often weaken a team-oriented work environment.Sales Techniques and Customer Influence: Must understand products and services and understand customer needs clearly. Must gain experience and become current in state-of-the-art sales methods. Must meet sales goals.Performing General Physical Activities: Servers must perform physical activities in a variety of environmental conditions that require moderate strength including climbing, lifting, balancing, walking, and handling of materials. Must be able to stand for long periods of time. Must be able to carry trays filled with multiple dishes and drinks.Problem Solving and Conflict Management: Must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure.Analytical Skills: Must use logic and reasoning to identify solutions and alternatives for a successful outcome. Must verify information by compiling, coding and calculating data.Technical Skills: Must know or quickly learn general accounting and mathematical skills. Must correctly operate various mechanical devices such as cash registers, mixers and hot beverage makers.Language Skills: Must speak and write with excellent command of the English language including proper spelling and grammar.Flexibility: Must work overtime when needed and assist the workload of others.