Breakfast Server

Shamin Hotels; Williamsburg (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality firm in Williamsburg, Virginia, is seeking a Restaurant Server to provide outstanding customer service and ensure a positive dining experience. Responsibilities include greeting guests, taking and serving orders, and maintaining table cleanliness. Ideal candidates should demonstrate effective communication, teamwork, and a passion for service. Previous experience in a restaurant setting is a plus. Join this team-driven environment to create memorable experiences for guests.

Qualifications

• Effective communication skills to engage with guests.
• Ability to provide excellent customer service in a fast-paced environment.
• Understanding of menu offerings and ability to make recommendations.

Responsibilities

• Greet and escort guests to their tables.
• Take and serve food and beverage orders accurately.
• Maintain cleanliness and organization of dining areas.

Skills

Customer service

Teamwork

Communication

Attention to detail

Upselling

Job description

Position Overview

As a Restaurant Server, you will play a key role in providing excellent customer service and ensuring a positive dining experience for our guests. You will be responsible for taking orders, serving food and beverages, and attending to guests' needs in a courteous and efficient manner.

Essential Job Functions

• Greeting Guests: Welcome guests to the restaurant in a friendly and welcoming manner, and escort them to their tables.
• Menu Knowledge: Have a thorough understanding of the menu offerings, including food and beverage options, specials, and promotions, and be able to provide recommendations to guests as needed.
• Order Taking: Take food and beverage orders from guests accurately and efficiently, ensuring special requests or dietary restrictions are noted and communicated to the kitchen staff.
• Serving: Serve food and beverages to guests in a timely and professional manner, ensuring accuracy and presentation standards are met.
• Upselling: Utilize suggestive selling techniques to promote additional menu items, specials, or beverages to enhance the guest experience and increase sales.
• Table Maintenance: Monitor and maintain cleanliness and organization of assigned tables and dining areas throughout the meal service.
• Guest Interaction: Engage with guests in a courteous and attentive manner, addressing any questions or concerns they may have and ensuring their needs are met throughout their dining experience.
• Billing and Payment: Present bills to guests, process payments accurately, and handle cash and credit card transactions following established procedures.
• Teamwork: Collaborate with kitchen staff, bartenders, and other restaurant team members to ensure smooth operations and excellent service.

Top Requirements

• Team Up: Be Golden, Collaborate and Help Others Succeed.
• Own It: Be a role model, Embrace Responsibility and Keep Learning.
• Passionately Serve: Be Positive, Care Deeply and Create Memories.

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.