Hotel Bell Attendant - Multiple Locations Hiring - Indianapolis Downtown (non-driving role)

Towne Park LLC; Indianapolis (IN); Presencial; USD 12 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Health benefits

Retirement savings programs

Employee assistance programs

Recognition programs

Resumo da oferta

Towne Park LLC is hiring a Hotel Guest Services Associate to deliver hospitality-focused service at JW Marriott, Westin Indianapolis, and Marriott Indianapolis locations. You will welcome guests, assist with luggage and directions, and support restaurant and guest services operations to ensure seamless arrival-to-departure experiences.

The role requires outstanding customer service, reliability, and the ability to work evenings and weekends.

Qualificações

• Excellent customer service and communication skills.
• Reliable, professional, and calm in fast-paced environments.
• Works well independently and as part of a team.

Responsabilidades

• Create positive first and last impressions.
• Welcome and assist guests, patients, and visitors with directions, luggage, mobility equipment, and other service-related needs.
• Support guest services, hospitality, food and beverage, and other site operations as assigned.
• Deliver exceptional experiences through service, professionalism, and hospitality.
• Maintain clean, organized, and welcoming guest areas.
• Complete required documentation and communications accurately.

Conhecimentos

Customer service

Communication

Professionalism

Teamwork

Reliability

Descrição da oferta de emprego

About TowneTowne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn.Click here for important notices that may be applicable to you.For more information about our privacy policy, please click here.Job DetailsJW Marriott, Westin Indianapolis, Marriott IndianapolisHourly + TipsBenefits offered to full/part time employees - medical/dental/visionAbout TowneTowne is an experienced company and trusted leader in parking and hospitality-focused solutions in the places where people live, learn, work, rejuvenate, play, and recover. We partner with our clients to create seamless, welcoming arrival-to-departure experiences that elevate how people feel, what they remember, and why they return. Our success is driven by people who show up every day with care, accountability, and a commitment to excellence. Our associates work in hotels, resorts, hospitals, medical centers, senior living communities, parking garages, and indoor or outdoor parking facilities. Schedules may include mornings, evenings, weekends, overnights, and special events.What Drives This RoleCreate memorable first impressions. Deliver exceptional experiences. Make every interaction matter.As a Hotel Guest Services Associate, you help bring the Towne experience to life. Whether welcoming guests, assisting with luggage, providing directions, supporting food and beverage operations, or helping guests and patients navigate their day, you create seamless arrival-to-departure experiences through professional, hospitality-focused service.This posting represents multiple Hotel Guest Services Associate opportunities across Towne locations. Specific responsibilities may vary by site, client, and assignment.What You’ll Do· Create positive first and last impressions· Welcome and assist guests, patients, and visitors with directions, wayfinding, luggage, mobility equipment, and other service-related needs· Support guest services, hospitality, food and beverage, and other site operations as assigned· Deliver exceptional experiences through service, professionalism, and hospitality· Maintain clean, organized, and welcoming guest areas· Complete required documentation and communications accuratelyWhat Makes You a Great Fit· Outstanding customer service and communication skills· Reliable, professional, and calm in fast-paced environments· Works well independently and as part of a team· Able to work weekends and/or eveningsCompensation: Towne is committed to offering competitive, fair, and commensurate compensation. Actual pay will be based on job-related skills, experience, education, training,geographic location, and other business-related factors. The hourly base pay range for this position is $9–$11 per hour PLUS cash tips daily.Our associates enjoy competitive pay, paid training, career growth opportunities, health benefits, retirement savings programs, employee assistance programs, and recognition programs.Eligibility requirements depend on job classification, length of employment, and hours worked. Benefits are subject to change and may be governed by specific plan or program terms. Seasonal and temporary positions are not eligible for the benefits outlined above.Physical RequirementsThis position regularly requires the ability to:· Stand and walk for extended periods· Lift, push, and pull up to 50 pounds· Push and pull carts, wheelchairs, luggage, and other guest-related items· Work indoors and outdoors in varying weather conditions· Reasonable accommodation may be provided for qualified individuals with disabilities