Patient Transport Associate - Hendersonville

Towne Park LLC; Patton Park (NC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health benefits

Retirement savings program

Employee assistance programs

Recognition programs

Job summary

Towne Park LLC provides hospitality-focused parking solutions and mobility services across healthcare facilities in the United States. As a Healthcare Associate - Driver, you will welcome patients and visitors, assist with mobility needs, and transport vehicles safely to support seamless arrival-to-departure experiences.

The role emphasizes professional, compassionate service in fast-paced environments, with opportunities to work evenings and weekends and to grow within a supportive team.

Qualifications

• Outstanding customer service and communication skills.
• Reliable, professional, and calm in fast paced environments.
• Works well independently and as part of a team.
• Able to work evenings and/or weekends.

Responsibilities

• Greet patients, visitors, and families with a calm, compassionate presence at the drop-off zone.
• Provide hospitality and directions to reduce stress and improve arrival experience.
• Assist mobility needs, provide wheelchair assistance, and help patients in/out of vehicles.
• Support patients with physical limitations while maintaining service standards.

Skills

Customer service

Communication

Reliability

Teamwork

Flexible hours

Job description

About TowneTowne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn.Click here for important notices that may be applicable to you.For more information about our privacy policy, please click here.About TowneTowne is an experienced company and trusted leader in parking and hospitality-focused solutions in the places where people live, learn, work, rejuvenate, play, and recover. We partner with our clients to create seamless, welcoming arrival-to-departure experiences that elevate how people feel, what they remember, and why they return. Our success is driven by people who show up every day with care, accountability, and a commitment to excellence. Our associates work in hotels, resorts, hospitals, medical centers, senior living communities, parking garages, and indoor or outdoor parking facilities. Schedules may include mornings, evenings, weekends, overnights, and special events.What Drives This RoleCreate memorable first impressions. Deliver exceptional experiences. Make every interaction matter.As a Healthcare Associate - Driver, you help bring the Towne experience to life. Whether assisting patients with mobility needs, supporting clinical traffic flow, or transporting vehicles safely for those arriving for care, you create seamless arrival‑to‑departure experiences through professional, compassionate, and hospitality‑focused service.This posting represents multiple Hospitality Associate – Driver opportunities across Towne locations. Specific responsibilities may vary by site, client, and assignment.What You’ll DoWelcome patients, visitors, and families at the drop-off zone with a calm, compassionate presence.Provide hospitality and comfort by welcoming guests, patients, and visitors, answering basic questions, and offering directions and wayfinding assistance to reduce stress and create a positive arrival experienceMay assist with mobility needs provide wheelchair assistance, help patients in and out of vehicles, and support those with physical limitations.Maintain a calm, organized, and attentive demeanor in fast-paced environments.What Makes You a Great FitOutstanding customer service and communication skillsReliable, professional, and calm in fast paced environmentsWorks well independently and as part of a teamAble to work evenings and/or weekendsCompensation: Towne is committed to offering competitive, fair, and commensurate compensation. Actual pay will be based on job-related skills, experience, education, training, geographic location, and other business-related factors. The hourly base pay range for this position is $11–$15 per hour.Our associates enjoy competitive pay, paid training, career growth opportunities, health benefits, retirement savings programs, employee assistance programs, and recognition programs.Eligibility requirements depend on job classification, length of employment, and hours worked. Benefits are subject to change and may be governed by specific plan or program terms. Seasonal and temporary positions are not eligible for the benefits outlined above.Physical RequirementsThis position regularly requires the ability to:Stand and walk for extended periodsBend, stoop, kneel and reachLift up to 50 poundsPush and pull carts, wheelchairs and luggageWork indoors and outdoors in varying weather conditionsReasonable accommodation may be provided for qualified individuals with disabilities