Hotel Barista: Craft Coffee & Warm Guest Service

Hilton; Richmond (VA); On-site; USD 18,000 - 25,000; Full time

Job summary

Hilton Richmond is seeking a friendly Barista to join our Food & Beverage team downtown. You will craft coffee, espresso drinks, teas, smoothies, and other beverages while delivering warm, efficient service to guests.

Responsibilities include taking orders, handling payments, maintaining clean stations, restocking ingredients, and following safety and quality standards. Prior café experience is preferred; strong customer service skills are essential.

Qualifications

• High school diploma or equivalent preferred.
• Prior barista, café, or food service experience preferred.
• Hospitality or customer service experience a plus.
• Knowledge of coffee preparation, espresso machines, and beverage recipes.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Attention to detail and commitment to quality and consistency.
• Ability to lift up to 30 lbs. and stand for long periods.
• Basic math and cash-handling skills.
• Knowledge of sanitation, safety, and food-handling procedures.

Responsibilities

• Prepare and serve coffee, espresso drinks, teas, smoothies, and other beverages.
• Take guest orders, process payments, and handle cash/point-of-sale transactions accurately.
• Maintain cleanliness and organization of the café, barista station, and equipment.
• Restock ingredients, cups, utensils, pastries, and merchandise.
• Follow standard recipes and portion controls to ensure product consistency.
• Engage warmly with guests, answer questions, and offer recommendations.
• Monitor inventory levels and notify management of supply needs.
• Adhere to all food safety, sanitation, and company standards.
• Assist with opening and closing procedures.
• Perform additional duties as assigned by management.

Skills

Coffee preparation

Customer service

Espresso machines knowledge

Multitasking

Cash handling

Sanitation procedures

Education

High school diploma or equivalent

Job description

Hilton Richmond is seeking a friendly Barista to join our Food & Beverage team downtown. You will craft coffee, espresso drinks, teas, smoothies, and other beverages while delivering warm, efficient service to guests.

Responsibilities include taking orders, handling payments, maintaining clean stations, restocking ingredients, and following safety and quality standards. Prior café experience is preferred; strong customer service skills are essential.