Barista at Downtown Hotel Café – Guest Experience

Hilton; Richmond (VA); On-site; USD 18,000 - 25,000; Full time

Job summary

Hilton Richmond is seeking a Barista to join the Food & Beverage team. You will prepare and serve coffee, espresso drinks, teas, and other beverages while ensuring accuracy and a welcoming service mindset.

Responsibilities include taking orders, handling payments, maintaining clean stations, restocking supplies, and following safety standards. The role supports opening/closing procedures and requires strong customer service and teamwork in a fast-paced hotel environment.

Qualifications

• Knowledge of coffee preparation, espresso machines, and beverage recipes.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Attention to detail and commitment to quality and consistency.
• Ability to lift up to 30 lbs. and stand for long periods.
• Basic math and cash-handling skills.
• Knowledge of sanitation, safety, and food-handling procedures.

Responsibilities

• Prepare and serve coffee, espresso drinks, teas, smoothies, and other beverages.
• Take guest orders, process payments, and handle cash/point-of-sale transactions accurately.
• Maintain cleanliness and organization of the café, barista station, and equipment.
• Restock ingredients, cups, utensils, pastries, and merchandise.
• Follow standard recipes and portion controls to ensure product consistency.
• Engage warmly with guests, answer questions, and offer recommendations.
• Monitor inventory levels and notify management of supply needs.
• Adhere to all food safety, sanitation, and company standards.
• Assist with opening and closing procedures.
• Perform additional duties as assigned by management.

Skills

Coffee preparation

Espresso machines

Beverage recipes

Customer service

Communication

Multitasking

Attention to detail

Cash handling

Sanitation knowledge

Education

High school diploma or equivalent

Job description

Hilton Richmond is seeking a Barista to join the Food & Beverage team. You will prepare and serve coffee, espresso drinks, teas, and other beverages while ensuring accuracy and a welcoming service mindset.

Responsibilities include taking orders, handling payments, maintaining clean stations, restocking supplies, and following safety standards. The role supports opening/closing procedures and requires strong customer service and teamwork in a fast-paced hotel environment.