HOT175 - Rooms Inspector

Shamin Hotels Master; Virginia Beach (VA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Hilton travel discounts

Shamin Perks

Referral bonus

Job summary

The Rooms Inspector at Shamin Hotels in Virginia Beach ensures guest rooms cleaned by attendants meet brand and company standards and are ready for sale. This QA role focuses on inspecting rooms, identifying deficiencies, and confirming readiness before guest check-in.

Responsibilities include verifying cleanliness, stocking amenities, updating room status, and reporting issues to housekeeping. Weekend and holiday availability is required, with shifts varying in time.

Qualifications

• High School diploma or GED required.
• Previous housekeeping experience required.
• Able to communicate in English, verbal and written.
• Strong attention to detail and consistency in applying quality standards.
• Ability to work well under pressure in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Inspects cleaned and vacant guest rooms against brand and company cleanliness and presentation standards.
• Identifies and documents deficiencies (cleanliness, setup, amenities, maintenance issues) and returns rooms for correction as needed.
• Confirms rooms are fully stocked with amenities, linens, and supplies before releasing as guest-ready.
• Updates room status in the property system so front desk can assign clean rooms promptly.
• Reports maintenance or engineering issues found during inspection to the appropriate team.
• Communicates recurring quality issues to the Housekeeping Supervisor for coaching and follow-up.

Skills

Attention to detail

English communication

Flexible scheduling

Work well under pressure

Education

High School diploma or GED

Job description

Job Details: Job Location: Virginia Beach, VA 23462, Position Type: Full-Time/Part-Time, Education Level: High School, Salary Range: $16.50 - $16.50 Hourly, Travel Percentage: Negligible, Job Shift: Any, Job Category: Hospitality - Hotel, Rooms Inspector – Hampton Inn & Suites by Hilton Virginia Beach Town Center

Position Overview

Job Title: Rooms Inspector

Location: 4595 Columbus Street, Virginia Beach, VA 23462

Reports To: Housekeeping Supervisor / Executive Housekeeper

Schedule: Variable hours, must include weekends and holidays.

Work Environment: Modern hotel in the heart of Virginia Beach's Town Center business and entertainment district

Summary

The Rooms Inspector ensures that guest rooms cleaned by room attendants meet company and brand quality standards before they are released for sale. This is a quality-assurance role focused on inspecting finished rooms, identifying deficiencies, and confirming rooms are guest-ready.

Job Functions

• Inspects cleaned and vacant guest rooms against brand and company cleanliness and presentation standards.
• Identifies and documents deficiencies (cleanliness, setup, amenities, maintenance issues) and returns rooms for correction as needed.
• Confirms rooms are fully stocked with amenities, linens, and supplies before releasing as guest-ready.
• Updates room status in the property system so front desk can assign clean rooms promptly.
• Reports maintenance or engineering issues found during inspection to the appropriate team.
• Communicates recurring quality issues to the Housekeeping Supervisor for coaching and follow-up.
• Verifies proper handling and storage of cleaning supplies and chemicals per material safety data sheets.
• Assists with cleaning tasks as needed to maintain room readiness during high-volume periods.
• Takes the initiative to greet guests in a friendly and warm manner.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Performs other related duties as required.

We Live by Our "TOP" Values

• T - TEAM UP: Collaborate, support others, and stay golden
• O - OWN IT: Take pride, stay accountable, and never stop learning
• P - PASSIONATELY SERVE: Be positive, show you care, and create memorable experiences

Qualifications

• High School diploma or GED required.
• Previous housekeeping experience required.
• Able to communicate in English, verbal and written.
• Strong attention to detail and consistency in applying quality standards.
• Ability to work well under pressure in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as needed.

Why Work with Us

• Competitive Pay
• Go Hilton Travel Discounts for team members & eligible family
• Shamin Perks - Save on gym memberships, movie tickets, amusement parks, rental cars, and more
• $200 Referral Bonus after your referral completes 30 days
• Be part of a welcoming team in the heart of Town Center

Note: Full-time benefits such as health insurance, PTO, and 401(k) apply per plan eligibility. Specific benefit eligibility is confirmed in the offer letter.

About Shamin Hotels

Shamin Hotels is the largest hotel owner and operator in Virginia, with 70+ hotels across multiple states. Founded in 1978, our growth is powered by passionate service and a commitment to teamwork, ownership, and opportunity.

Shamin Hotels is an Equal Opportunity Employer. We welcome applicants from all backgrounds. Only those selected for interviews will be contacted.