HOT175 - Rooms Inspector

Shamin Hotels; Virginia Beach (VA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Hilton Travel Discounts

Shamin Perks

Referral Bonus

Town Center Team

Job summary

Shamin Hotels—Virginia Beach Town Center is seeking a Rooms Inspector to ensure guest rooms meet Hilton-brand quality standards before sale. You will inspect rooms, document deficiencies, verify amenities, and update the front desk on room readiness.

The role emphasizes quality assurance, customer-facing greetings, and adherence to safety and company policies. Full-time, on-site position with weekend/holiday shifts in a modern hotel setting.

Qualifications

• High School diploma or GED required.
• Previous housekeeping experience required.
• Able to communicate in English, verbal and written.
• Strong attention to detail and consistency in applying quality standards.
• Ability to work well under pressure in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Inspects cleaned and vacant guest rooms against brand and company cleanliness and presentation standards.
• Identifies and documents deficiencies (cleanliness, setup, amenities, maintenance issues) and returns rooms for correction as needed.
• Confirms rooms are fully stocked with amenities, linens, and supplies before releasing as guest-ready.
• Updates room status in the property system so front desk can assign clean rooms promptly.
• Reports maintenance or engineering issues found during inspection to the appropriate team.
• Communicates recurring quality issues to the Housekeeping Supervisor for coaching and follow-up.
• Verifies proper handling and storage of cleaning supplies and chemicals per material safety data sheets.
• Assists with cleaning tasks as needed to maintain room readiness during high-volume periods.
• Takes the initiative to greet guests in a friendly and warm manner.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Performs other related duties as required.

Skills

Attention to detail

Communication

Pressure handling

Education

High School diploma or GED

Job description

Rooms Inspector – Hampton Inn & Suites by Hilton Virginia Beach Town Center

Position Overview

• Job Title: Rooms Inspector
• Location: 4595 Columbus Street, Virginia Beach, VA 23462
• Reports To: Housekeeping Supervisor / Executive Housekeeper
• Schedule: Variable hours, must include weekends and holidays.
• Work Environment: Modern hotel in the heart of Virginia Beach's Town Center business and entertainment district

Summary

The Rooms Inspector ensures that guest rooms cleaned by room attendants meet company and brand quality standards before they are released for sale. This is a quality-assurance role focused on inspecting finished rooms, identifying deficiencies, and confirming rooms are guest-ready.

Job Functions:

• Inspects cleaned and vacant guest rooms against brand and company cleanliness and presentation standards.
• Identifies and documents deficiencies (cleanliness, setup, amenities, maintenance issues) and returns rooms for correction as needed.
• Confirms rooms are fully stocked with amenities, linens, and supplies before releasing as guest-ready.
• Updates room status in the property system so front desk can assign clean rooms promptly.
• Reports maintenance or engineering issues found during inspection to the appropriate team.
• Communicates recurring quality issues to the Housekeeping Supervisor for coaching and follow-up.
• Verifies proper handling and storage of cleaning supplies and chemicals per material safety data sheets.
• Assists with cleaning tasks as needed to maintain room readiness during high-volume periods.
• Takes the initiative to greet guests in a friendly and warm manner.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Performs other related duties as required.

We Live by Our "TOP" Values:

• T – TEAM UP: Collaborate, support others, and stay golden
• O – OWN IT: Take pride, stay accountable, and never stop learning
• P – PASSIONATELY SERVE: Be positive, show you care, and create memorable experiences

We're looking for team players who embody these values every day.

Qualifications

Qualifications

• High School diploma or GED required.
• Previous housekeeping experience required.
• Able to communicate in English, verbal and written.
• Strong attention to detail and consistency in applying quality standards.
• Ability to work well under pressure in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as needed.

Why Work with Us?

• Competitive Pay
• Go Hilton Travel Discounts for team members & eligible family
• Shamin Perks – Save on gym memberships, movie tickets, amusement parks, rental cars, and more
• $200 Referral Bonus after your referral completes 30 days
• Be part of a welcoming team in the heart of Town Center

Note: Full-time benefits such as health insurance, PTO, and 401(k) apply per plan eligibility. Specific benefit eligibility is confirmed in the offer letter.

About Shamin Hotels:

Shamin Hotels is the largest hotel owner and operator in Virginia, with 70+ hotels across multiple states. Founded in 1978, our growth is powered by passionate service and a commitment to teamwork, ownership, and opportunity.

Shamin Hotels is an Equal Opportunity Employer. We welcome applicants from all backgrounds. Only those selected for interviews will be contacted.