Hot Tub Service Technician - Employee-Owned Team

Hot Tubs of Tennessee; Tennessee; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Comprehensive benefits package

Training and career development

Friendly and supportive team

Job summary

Hot Tubs of Tennessee is seeking a skilled Hot Tub Service Technician to diagnose, repair, and maintain hot tubs, swim spas and sauna systems at customers' homes, ensuring safety and peak performance.

The successful candidate will have strong troubleshooting skills, practical mechanical aptitude, and a customer‑focused approach, traveling to sites, performing maintenance, documenting service reports, managing parts, and upholding safety guidelines on every visit.

Qualifications

• Proven experience in hot tub repair or related field.
• Strong diagnostic and problem-solving skills.
• Valid driver’s license with clean driving record; electrical/water-treatment certifications are a plus.
• Ability to lift up to 50 pounds and work in various weather conditions.
• Excellent verbal and written communication and customer service.
• Ability to travel to customer locations and work some weekends/evenings.

Responsibilities

• Diagnose and repair hot tubs, swim spas, saunas, including pumps, heaters, filtration, and electronics.
• Assist with installation of new hot tubs and spas when needed.
• Perform regular maintenance including water testing and chemical balancing.
• Provide excellent customer service and explain repairs.
• Complete detailed service reports with parts, labor, and follow-up steps.
• Maintain stock of parts and tools; order supplies as needed.
• Follow safety regulations and manufacturer guidelines.
• Travel to customer locations and may work weekends/evenings.

Skills

Diagnostic skills

Problem-solving

Customer service

Tools & equipment handling

Education

Driver's license

Electrical certifications

Tools

HVAC equipment handling

Electrical safety

Water chemistry knowledge

Job description

Hot Tubs of Tennessee is seeking a skilled Hot Tub Service Technician to diagnose, repair, and maintain hot tubs, swim spas and sauna systems at customers' homes, ensuring safety and peak performance.

The successful candidate will have strong troubleshooting skills, practical mechanical aptitude, and a customer‑focused approach, traveling to sites, performing maintenance, documenting service reports, managing parts, and upholding safety guidelines on every visit.