Field Service Technician - Spa Diagnostics & Repair

St. Paul Academy and Summit School; Auburn (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Georgia Spa Company is seeking a dependable Service Technician to diagnose, repair, maintain, and provide technical services for hot tubs, swim spas, saunas, and related systems at customers' homes. You will diagnose problems, perform repairs, communicate clearly with customers, and document service activities to ensure a high level of customer satisfaction.

The role emphasizes field work, independence, responsible time management, and adherence to warranty procedures while pursuing ongoing

Responsibilities

• Inspect, diagnose, maintain, and repair hot tubs and related products.
• Diagnose mechanical, electrical, plumbing, and water-care issues.
• Perform repairs per manufacturer specs; replace pumps, heaters, boards, sensors.
• Prioritize first-time completion; minimize return trips.
• Test water chemistry and advise care.
• Document work and parts used; ensure warranty procedures.
• Provide professional customer service at every appointment.
• Schedule and follow daily routes; manage time effectively.
• Maintain service vehicle and inventory of standard parts.

Skills

Mechanically inclined

Customer service

Diagnostics

Job description

Georgia Spa Company is seeking a dependable Service Technician to diagnose, repair, maintain, and provide technical services for hot tubs, swim spas, saunas, and related systems at customers' homes. You will diagnose problems, perform repairs, communicate clearly with customers, and document service activities to ensure a high level of customer satisfaction.

The role emphasizes field work, independence, responsible time management, and adherence to warranty procedures while pursuing ongoing