Hot Deli Combo Clerk

PAQ, Inc

Madera (CA)

On-site

USD 23,000 - 30,000

Part time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

401(k) plans

Growth opportunities

Job summary

PAQ, Inc. is seeking a Hot Deli Combo Clerk to support the Hot Deli Lead in achieving sales and profit goals while delivering a positive customer experience. The role includes handling food prep, serving customers, and upholding quality standards in a fast-paced environment.

The position requires strong communication, basic math, cash handling, and the ability to operate POS systems. It is a part-time, on-site role with a focus on safety, sanitation, and customer service excellence.

Qualifications

High school diploma or equivalent is required.
On-the-job training is provided; prior retail or customer service experience is a plus.
Must be 18 years of age or older.

Responsibilities

Provide friendly and helpful customer service and resolve concerns with supervisor assistance.
Receive, price, and stock products to ensure accuracy and quality.
Prepare, package, and serve prepared foods.
Maintain a clean, attractive department and positive customer impression.
Handle cash and operate POS and related cashier equipment.

Skills

Strong communication

Cash handling

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

POS systems

10-key adding machine

Job description

PAQ, Inc. is committed to building a workplace where employees feel valued, supported, and empowered to do their best work. We believe diverse perspectives and experiences strengthen our organization and drive better outcomes for our customers and communities. The Hot Deli Combo Clerk supports the Hot Deli Lead in meeting the department's sales and profit goals and contributes to a positive customer shopping experience by upholding quality standards. Hot Deli Combo Clerks are vital to store operations, often serving as the point of contact for customers. The Hot Deli Combo Clerk also assists with hot deli duties and responsibilities as needed.

Essential Functions

Provide friendly and helpful customer service, including handling difficult situations and resolving customer concerns, with supervisor assistance as needed.
Follow approved procedures for receiving, pricing, and stocking products to ensure accuracy, quality, and proper rotation.
Prepare, package, and serve a variety of prepared foods.
Maintain a clean, attractive, and friendly department to ensure a positive image for customers.
Maintain inventory control to ensure freshness, product quality, and turnover, minimizing out-of-stock or overstocked items.
Handle damaged and spoiled products according to company policy to control the level of damaged goods.
Maintain clean and organized eating, serving, food preparation areas, and utensils and equipment, ensuring following sanitation, health, and safety standards.
Ensure quality standards by following the FIFO (First In, First Out) methodology.
Follow strict sanitation and food safety guidelines to maintain a clean and hygienic cooking environment.
Perform Cook I and other duties as assigned.

Knowledge

Proficiency in basic math and cash handling procedures.
Understanding of customer service best practices and strategies to enhance customer engagement.
Knowledge of proper food handling, storage, and sanitation procedures to ensure food safety.

Skills

Strong communication skills to interact effectively with customers and team members.
Ability to operate POS systems and other cashier equipment.
Attention to detail to ensure accuracy in transactions and handling of cash.
Basic computer skills for operating the POS system.

Abilities

Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
Aptitude for making informed decisions quickly, often in high-pressure environments.

Physical Requirements

Stand and walk for extended periods, typically 8-hour shifts.
Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products.
Exhibit manual dexterity for handling money and operating POS systems, including 10-key adding machines and self-checkout (SCO) systems.
Utilize cash handling tools, including counterfeit bill detection pens and equipment.
Working in a hot environment due to fryers, stoves, ovens, and other cooking equipment.
Ability to tolerate variations in temperature and handle hot items safely.
Good vision to ensure the quality and appearance of dishes and read labels.
Maintain clear communication with customers and team members.
Move quickly and efficiently to assist customers and manage workload.
Maintain physical stamina to work in a fast-paced environment.

Work Conditions

Work Hours: Vary, with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees.
Environment: Indoor, climate-controlled with adequate lighting and ventilation.
Exposure to hot temperatures from fryers, stoves, ovens, and warmers, as well as cooler temperatures in refrigerated areas and freezers.
Food Handling: Regularly handling various food products may involve exposure to allergens.
Dress Code: Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded. Use approved hats or hair nets. Wear safety toes and non-slip shoes.
Exposure: May be exposed to moving mechanical parts. Exposure to hot, wet, damp, and slippery conditions. Exposure to cleaning chemicals.
Noise Level: Working in an environment with moderate to high noise levels from mixers, ovens, and other cooking equipment.
Interaction: Constant interaction with customers and team members in a fast-paced retail environment.

Minimum Qualifications

Education: High school diploma or equivalent.
Experience: No prior experience is required; on-the-job training is provided. Previous retail or customer service experience is a plus.
Must be 18 years of age or older.

Company Employment Policies

PAQ, Inc is an “At-Will” employer. PAQ, Inc is an Equal Opportunity Employer (EOE).

Job Title: Hot Deli Combo Clerk

Location: PAQ, Inc, Store Location, On-Site

Reports To: Lead, Hot Deli

Employee Type: Regular, Part-Time

Exemption Type: Non-Exempt

Pay Range: $16.90 - $21.50

Equal Employment Opportunity

PAQ, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and prohibit discrimination and harassment of any kind based on any characteristic protected by applicable federal, state, or local law.

Reasonable Accommodation Statement

PAQ, Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants throughout the hiring process. If you need an accommodation to complete the application or interview process, please let us know.

Work Authorization

All employment offers are contingent upon verification of authorization to work in the United States in compliance with applicable federal laws.

Pay Transparency (California)

The base pay range for this position is listed above. Actual compensation will be determined based on factors such as qualifications, experience, internal equity, and business need.

Fair Chance Statement (California)

We will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and applicable local ordinances.

Applicant Privacy Notice

To learn more about how we collect, use, and retain applicant personal information, please review our Applicant Privacy Notice at: https://www.paqinc.org/privacyPolicy

Employment‑At‑Will

Employment with PAQ, Inc. is at will. Either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.

Duties Disclaimer

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Responsibilities may change or be reassigned at any time based on business needs. If you're dedicated to providing exceptional service and willing to make active contributions to the success of your company, then you're ready to be a PAQ, Inc. team member!

Working at PAQ, Inc. is like being part of an extended family where each team member is valued and appreciated for their contributions to providing the very best service to our customers.

Do you have a friendly personality and love helping others? Then you might be the right person to join others who care about delivering excellent customer service. For over 20 years, PAQ, Inc. has provided our communities with the freshest quality foods, the best customer service, and Everyday Low Prices. Our success is due to our outstanding team members - they are the key to delivering excellent customer service that keeps our customers coming back.

Benefits