Hot & Cold Technician

Tech24; Winston-Salem (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

On demand training and troubleshooting

Company sponsored training

Company uniforms, phone, vehicle, and 

gas card

Medical, vision, and dental insurance

Short-term disability plans

Long term disability and lifeinsurance

Paid time off and paid holidays

401(k) retirement savings plan with 0%

Job summary

1-2-3 Equipment Solutions, a Tech24 Company, is seeking a Commercial Foodservice and Refrigeration Technician to serve Winston-Salem, NC. The role involves driving to customer sites to troubleshoot, maintain, and repair commercial kitchen and refrigeration equipment with a strong emphasis on independent problem solving and customer service.

The ideal candidate has 3–5 years of hands-on repair experience, excellent customer service, and the ability to travel regionally.

Qualifications

• Valid driver's license with acceptable driving record.
• 3–5 years of commercial kitchen repair and refrigeration experience.
• Excellent customer service skills.
• Reliable and able to work independently.
• Standard computer skills.
• Own industry-standard hand tools.
• Willingness to travel extensively within the region.
• On-call rotation including some nights, weekends, and holidays.
• Mechanical aptitude and eagerness to learn.
• EPA universal certification preferred.

Responsibilities

• Troubleshoots and repairs commercial kitchen and refrigeration equipment.
• Inspects equipment to ensure safe operation.
• Communicates status of repairs to customers and staff to maintain schedule.
• Completes service tickets per procedures.
• Tracks truck stock to ensure needed parts on vehicle.
• Maintains service vehicle, tools, and uniforms to Tech24 standards.
• Sets a positive example for less experienced technicians.
• Follows all safety policies and procedures.

Skills

Customer service

Independence

Driving

Problem solving

Travel

Tools

Hand tools

Job description

Commercial Kitchen and Refrigeration Technician

1-2-3 Equipment Solutions

Winston-Salem, NC market

1-2-3 Equipment Solutions, a Tech24 Company, are a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, -retailers, coffee shops, and concessions operations; specializing in commercial cooking, refrigeration, and HVAC equipment. We are a nationwide company, headquartered in Greenville, SC with local branches located coast to -coast.

The Commercial Foodservice and Refrigeration Technician is responsible for driving a company vehicle to and from customer sites to troubleshoot, maintain and repair commercial kitchen and refrigeration equipment. To be a successful Commercial Foodservice and Refrigeration Technician, you should be able to work independently and solve problems as quickly and efficiently as possible. To excel in this position, you should have strong technical skills, be a master at trouble shooting and be an expert in customer service.

Responsibilities

• Troubleshoots and repairs commercial kitchen and refrigeration equipment.
• Inspects the commercial kitchen and refrigeration equipment and their related components to ensure safe operation.
• Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and delays are properly communicated with customers.
• Completes service tickets according to procedures.
• Tracks truck stock to ensure needed parts are stocked on vehicle.
• Sustains service vehicle, tools, and uniforms to Tech24 standards.
• Sets a positive example for less experienced and/or new technicians by being a Company advocate.
• Follows all company policies and procedures, particularly regarding safety.

Qualifications

• Valid driver's license and acceptable driving record
• 3-5 years of commercial kitchen repair and refrigeration experience
• Superb customer service skills
• Dependable and able to work independently
• Standard computer skills
• Own industry's standard hand tools
• Ability to travel extensively within the region
• Ability to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size)
• Mechanically inclined with a hunger to learn new techniques and approaches
• Universal EPA certification preferred

Benefits Include

• On demand training and full trouble shooting support.
• Company sponsored and manufacturer's training
• Company uniforms, phone, vehicle, and gas card
• Medical, vision, and dental insurance and short-term disability plans
• Company paid long term disability and life insurance
• Paid time off and paid holidays
• 401(k) retirement savings plan with Company match and immediate vesting

Tech24 is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

For more information about Tech24 and our career opportunities visit www.mytech24.com or contact us at 888-774-4950.