Hoste(ss)

Oasis Restaurant; Pleasanton (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Earnings potential with tips

Job summary

Oasis Restaurant in Pleasanton, CA is seeking a friendly Host to welcome guests, guide them to seating, and manage reservations with a courteous, efficient approach to ensure a memorable dining experience for every patron.

Responsibilities include greeting guests, maintaining a waitlist, answering phone inquiries, assisting with private events, addressing guest concerns professionally, and keeping the dining room clean and orderly in a busy, high-volume environment.

Qualifications

• Previous experience as a host or in a customer service role preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and handle a high-volume workload.
• Experience with reservation systems and Microsoft Office is a plus.
• Evenings and weekends availability required.

Responsibilities

• Greet guests and seat them at tables.
• Manage reservations and waitlists using a computerized system.
• Answer phone calls and online inquiries promptly.
• Assist with organizing and setting up private events.
• Handle guest concerns with professionalism.
• Perform light cleaning and keep the dining area tidy.
• Support a clean and organized dining room.
• Other duties as assigned.

Skills

Communication

Interpersonal skills

Multitasking

Customer service

Flexibility

Tools

Reservation systems

Microsoft Office

Job description

Introduction:

We are seeking a friendly and outgoing Host to join our team at our busy restaurant. The Host will be responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure that our guests have a memorable dining experience.

Responsibilities:

• Greet guests upon arrival and assist with seating them at their tables
• Manage reservations and waitlists using a computerized system
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Assist with organizing and setting up private events
• Handle guest complaints and concerns with grace and professionalism
• Perform light cleaning duties, such as wiping down tables and sweeping the floor
• Help maintain a clean and organized dining room
• Other duties as assigned

Qualifications:

• Previous experience as a host or in a customer service role is preferred
• Strong communication and interpersonal skills
• Ability to multitask and handle a high-volume workload
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
• Flexibility to work evenings and weekends as needed