Host

Pond; Warner Robins (GA); On-site; USD 27,000 - 33,000; Full time

Job summary

Pond in Warner Robins, GA is seeking a friendly Host to greet guests, seat diners, and ensure a memorable dining experience.

You will manage reservations, handle phone and online inquiries, and help organize private events while keeping the dining room clean and welcoming.

Flexibility to work evenings and weekends is preferred, and prior guest-service experience is a plus.

Qualifications

• Previous experience as a host or in a customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and handle a high-volume workload.
• Proficiency with computer systems and reservation software.
• Flexibility to work evenings and weekends.

Responsibilities

• Greet guests upon arrival and assist with seating.
• Manage reservations and waitlists using a computerized system.
• Answer phone calls and respond to online inquiries.
• Assist with organizing and setting up private events.
• Handle guest complaints with grace and professionalism.
• Perform cleaning duties.
• Help maintain a clean and organized dining room.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Multitasking

Computer systems proficiency

Tools

Microsoft Office

Reservation management systems

Job description

Introduction:

We are seeking a friendly and outgoing Host to join our team at our busy restaurant. The Host will be responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure that our guests have a memorable dining experience.

Responsibilities:

• Greet guests upon arrival and assist with seating them at their tables

• Manage reservations and waitlists using a computerized system

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up private events

• Handle guest complaints and concerns with grace and professionalism

• Perform cleaning duties

• Help maintain a clean and organized dining room

• Other duties as assigned

Qualifications:

• Previous experience as a host or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings and weekends as needed