Host/Server Assistant - The Ocean Course

Kiawah Island Golf Resort; Johns Island (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Exclusive discounts

Golf courses

Spa access

Employee meal program

Training & appreciation events

Wellness fair

Free parking

Medical, dental, vision

401k

Job summary

Kiawah Island Golf Resort is seeking a friendly and organized front-of-house host/hostess to warmly greet guests, manage reservations, and seat guests in the dining and bar areas. Under the supervision of the Restaurant Manager, you will coordinate with staff to ensure smooth dining experiences and uphold service standards.

The role emphasizes guest hospitality, accurate reservations, and effective communication.

Qualifications

• Minimum 16 years of age.
• Team-oriented mentality.
• Highly organized, responsible and detail-oriented.
• Excellent communication skills.

Responsibilities

• Warmly greet guests upon arrival and thank them on departure.
• Take reservations and manage the reservation book.
• Direct guests to dining or bar areas and seat them as appropriate.
• Liaise between kitchen and dining staff to relay messages.
• Inform guests of current promotions and service assignment.
• Assist staff to tend to guests' needs throughout the dining experience.
• Perform other duties as assigned.

Skills

Guest service

Communication

Teamwork

Organization

Job description

Qualifications

Kiawah Island Golf Resort Position Under supervision of the Restaurant Manager, courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service. Ensure accurate and fair guest placement that benefits both the service staff and the individual guest experience. Take reservations and maintain reservation book. Assist in monitoring the guests' needs and in all phases of the operation. Assume total responsibility when Manager is not present. Maintain and support Service Commitment and Core Values. The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort's actual rate of pay will be determined during the hiring process.

Minimum 16 years of age. Team-oriented mentality. Must be highly organized, responsible and detail-oriented. Excellent communication skills.

Expectations & Responsibilities

Warmly greet all guests upon arrival and offer a proper thank you upon departure Responsible for taking reservations, confirming reservations and receiving to-go orders Manage the flow of guests into the dining and bar areas, provide accurate wait times when appropriate Escort and seat guests in the dining or bar area depending on preference Act as a liaison between the kitchen and dining area, and relay messages to support staff and managers as needed Use visual and verbal communication with guests inside the restaurant and over the phone Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff Work with serving staff to tend to guests' needs throughout the dining experience to ensure they receive high quality service Assist dining room staff by setting and clearing tables, as needed All other duties, as assigned.

Essential Physical Requirements

Must be able to work on site due to daily needs of the job requirements. Must be able to lift minimum weight of 20 lbs. across short-medium distances - including trays and ovals. Must be able to stand for the entirety of shift, while bending, stooping and reaching.

Perks & Benefits

Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops Employee Meal Program Employee Trainings and Appreciation Events throughout the year Recognition Awards and Incentive Events, Peer to Peer Recognition Leadership & Career Development Bi-annual Wellness Fair Free Parking! Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment. 401k - available after 30 days of employment

Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation. The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy. We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to [e-mail].