Host / Server Assistant

Outback Steakhouse / Out West Restaurant Group; Daly City (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading restaurant chain is seeking a Host / Server Assistant to enhance guests' experience through friendly and prompt service. The individual will play a key role in greeting guests, coordinating seating, upselling menu items, and working as part of a dedicated team. Join the Outback family to enjoy perks like health benefits and a supportive work environment.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Life Insurance

Meal Compensation Benefits

Closed on Thanksgiving & Christmas

Qualifications

• Ability to lift and move up to 30 lbs.
• Ability to work in varying temperatures.
• Ability to stand or bend for long periods.

Responsibilities

• Making a memorable first and last impression.
• Greeting and seating guests while ensuring smooth service.
• Coordinating wait and seating with urgency.

Skills

Communication

Teamwork

Attention to Detail

Customer Service

Education

Responsible Beverage Service Certifications

Job description

Join for the Fun, Stay for the Career!

If you are looking for a great place to work, have fun, and make money, click to apply.

Come join the Outback family as a Host / Server Assistant, where you will make each guest's day better with friendly, prompt, and attentive service. Your authentic personality and attention to detail will help create an incredible experience for all our guests.

PERKS & BENEFITS:

• Health, Dental, Vision, PTO, Life Insurance, Meal Comp Benefits (when eligible).
• Closed Thanksgiving & Christmas Day to spend with family & friends!

RESPONSIBILITIES:

• Making a memorable first and last impression.
• Greeting incoming and departing guests in a welcoming manner. Seating guests in the dining and bar areas, while ensuring a smooth handoff to service staff.
• Coordinating the wait and seating guests with a sense of urgency.
• Always smiling and engaging in genuine conversations with guests.
• Having a general knowledge of the food and drink menu and being able to recommend and upsell products.
• Answering the phone promptly and professionally, and directing calls as needed.
• Being a team player by assisting throughout the restaurant, including bussing tables, delivering food and bar beverages, and ensuring every opportunity to WOW a customer is completed. Teamwork is essential.
• Leading the lobby experience for each guest, following Outback hospitality standards.
• Maintaining commitment to safe food handling, cleanliness, safety, and sanitation standards during the shift.

REQUIREMENTS:

• Ability to lift and/or move up to 30 lbs.; able to work in hot and cold environments.
• Ability to walk, stand, or bend for long periods while performing essential job duties.
• For California-based positions: Responsible Beverage Service Certifications required (can be completed during training and up to 60 days after start date).

We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse. Outback Steakhouse is an Australian-themed restaurant that opened in March 1988. We take food seriously, without forgetting the fun, and strive to positively impact the lives of our people, whom we call "Outbackers." We believe in treating people "Just Right," which leads to success. Our culture is built on respect and camaraderie, fostering enthusiasm. We serve each customer like a guest in our own home and are committed to the success and training of every Outbacker. Thank you for your interest in career opportunities at Outback Steakhouse.

We were awarded the International Franchise Association's Franchisee of the Year Award in 2022 for exemplifying excellence in local community service.

If you need any accommodation to perform essential job functions, please notify us.

Outback Steakhouse prohibits the use of drugs and alcohol on workplace or restaurant property. We are an equal opportunity employer, considering all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

All newly hired employees must complete the Electronic Employment Eligibility Verification Program (E-Verify). You can view the E-Verify Participation and Right to Work poster at the company's website.