Turn this role into an interview — a resume and cover letter built around what this employer wants.
Universal Horror Unleashed is seeking a guest services associate to warmly welcome guests, manage seating and the wait list, and assist diners with reservations and menu questions. You will navigate busy periods with poise, ensure safety and cleanliness, and support team members in delivering a memorable dining experience.
Qualifications include a high school diploma or GED and 2+ years in the food and beverage industry.
Responsible for delivering best in class guest experience by providing prompt, friendly, and courteous assistances to guests, answering questions and directing them within the Universal Horror Unleashed restaurant. Must be familiar with various restaurant cuisines, basic menu offerings, dietary restrictions, and allergies. Maintains knowledgeable of the seating chart and manages the waiting list.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal Horror Unleashed. Here you can.
Universal Destinations & Experiences is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE
Advertised: Sep 17 2026 Pacific Daylight Time