Associate, Quick Service - Universal Kids Resort

Universal Orlando Resort; Frisco (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

Universal Kids Resort is hiring for a Food & Beverage team member to operate the register and POS system, assist with cooking, and ensure exemplary Guest service. You will greet Guests, fill orders, help with crowd flow, and support cleaning duties across service areas.

The role involves restocking condiments, bussing tables, and running food, with emphasis on safety and teamwork in a fast-paced environment.

Qualifications

• High School Diploma or GED preferred.
• 6+ months of Food & Beverage experience preferred or equivalent education/experience.

Responsibilities

• Operate fryers and prepare food for various Food & Beverage venues.
• Take and fill guest food and beverage orders; operate register and process payments.
• Provide friendly, courteous guest assistance and manage lines during busy periods.
• Clean dining areas, buss tables, clear trash, restock condiments, and maintain floors.

Skills

Guest service

Food & Beverage experience

Attendance

Education

High School Diploma or GED

Tools

POS system

Job description

JOB SUMMARY
Responsible for operating the register and point-of-sale (POS) system, performing basic cooking and food preparation, providing exemplary Guest service by greeting Guests and filling food and beverage orders, helping with internal and external crowd control, and assisting with cleaning duties that include mopping floors, emptying trash, and wiping down tables. Will also assist in restocking condiments, bussing tables, and running food.

JOB RESPONSIBILITIES

• Responsible for basic preparation and/or cooking of food for various Food and Beverage venues (i.e. operating fryers to handle fried food cooked on a timer).
• Responsible for taking and filling orders of food and beverage requested by Guests. Operate the register and follow appropriate procedures by properly processing credit card transactions and discounts.
• Provide friendly and courteous assistance to Guests while answering questions and directing Guests within the restaurant. Maintain internal and external crowd control and line speed as Guests enter and exit the restaurant.
• Responsible for cleaning the dining areas in an efficient and expedient manner. Clear tables, maintain floors by sweeping and mopping, empty garbage, stock and replenish condiment stands, and straighten chairs.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITY

• Individual Contributor.

ADDITIONAL INFORMATION

• Carries out responsibilities in accordance with the organization’s policies and applicable laws.

QUALIFICATIONS

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

EDUCATION

• High School Diploma or GED preferred.

EXPERIENCE

• 6+ months of previous Food & Beverage experience preferred; or equivalent combination of education and experience.

Universal Kids Resort is an equal opportunity employer. EOE.